Implementing AI-Powered Solutions to Accelerate Growth in a Tourism Company

SmartDev partnered with a France-based tourism company to implement AI solutions enhancing the cruise travel experience. With a small team of four, the project addresses key challenges like outdated systems, limited market validation, and the need for fast innovation. Solutions include a conversational AI assistant for cruise inquiries, an intelligent discovery engine for personalized travel recommendations, and a multilingual, multicurrency booking system.
Mitarbeiterzahl

4 (1 Middle Fullstack Developer, 1 Senior Fullstack Developer, 1 Middle AI Engineer, 1 Free BA for communication support)

Branchen

Hospitality - Tourism

Produkte und Dienstleistungen

Resources only

Zeitskalen

On-going

Land

Frankreich

Die Herausforderungen

  • Technology Integration in Tourism Services: The company is facing difficulties in integrating advanced AI technologies into the highly fragmented tourism ecosystem, where existing systems are often outdated and lack interoperability.
  • Market Validation in the Tourism Sector: The company is challenged by limited real-world feedback from travelers and tourism businesses, making it difficult to accurately validate product-market fit and prioritize key features.
  • First-Mover Execution in Tourism Innovation:  Under pressure to accelerate development and launch, while simultaneously building credibility and visibility in the tourism industry to secure its position ahead of emerging competitors.

Die Lösungen

  • Conversational AI for Cruise Travel: A natural language interface combining NLP, voice interaction, and speech-to-text/text-to-speech capabilities, enabling users to search, inquire, and navigate cruise options through intuitive, hands-free experiences.
  • Intelligent Cruise Discovery and Personalization: An AI-powered discovery engine that intelligently matches users with cruises based on destination, dates, budget, and preferences, offering real-time availability, dynamic ship details, and personalized cabin or package recommendations.
  • Seamless Booking and Global Adaptability: A multilingual, multicurrency cart with AI support for seamless booking and user interaction.

Unsere Technologie-Stacks

Kernfunktionen

BACKEND DEVELOPMENT

We ensure that the backend of the platform is robust, scalable, and secure, allowing for seamless processing and efficient data management.

FRONTEND DEVELOPMENT

Unsere Lösung bietet eine intuitive und benutzerfreundliche Schnittstelle für die Plattform und konzentriert sich darauf, Händlern ein reibungsloses und ansprechendes Benutzererlebnis zu bieten.

DEVOPS

By implementing best practices in DevOps, we ensure that the platform’s infrastructure is highly available, reliable, and able to scale efficiently.

AI INTEGRATION

We implemented AI integration to optimize data processing and retrieval, ensuring the integrity of critical trading information while enhancing system performance and user experience.

Kundenerfolge

Successful Live Demo

Successful live demo with the Director of eCommerce at Silversea, highlighting the solution’s real-world readiness.

Voice Interaction

Voice interaction performed smoothly across key use cases, including search, booking, and itinerary navigation.

Positive Client Feedback

Positive client feedback, emphasizing strong user experience and intuitive conversation flow.

Bugs Identified For Refinement

Bugs identified for future refinement, supporting continuous improvement and system stability.

Erste Schritte

Haben Sie ein Projekt im Sinn?

Bei SmartDev finden Sie eine Reihe von Fintech-Kompetenzen, die Ihnen dabei helfen, Ihr ideales Produkt oder Ihre ideale Lösung zu planen, zu entwerfen und zu bauen. Teilen Sie uns Ihre Vision mit und wir melden uns am nächsten Werktag bei Ihnen. Unsere Experten können Ihrem Unternehmen dabei helfen, Potenziale freizusetzen und Innovationen zu fördern.

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