{"id":862,"date":"2020-11-04T04:23:46","date_gmt":"2020-11-04T04:23:46","guid":{"rendered":"https:\/\/temp.smartdev.com\/?p=862"},"modified":"2024-07-18T08:10:32","modified_gmt":"2024-07-18T08:10:32","slug":"a-customer-journey-with-smartdev-from-the-first-e-mail-to-the-app-launch","status":"publish","type":"post","link":"https:\/\/smartdev.com\/de\/a-customer-journey-with-smartdev-from-the-first-e-mail-to-the-app-launch\/","title":{"rendered":"Eine Customer Journey mit SmartDev, von der ersten E-Mail bis zum App-Launch"},"content":{"rendered":"<div class=\"vc_row wpb_row vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element\">\n<div class=\"wpb_wrapper\">\n<h3 class=\"elementor-image-box-title\"><span class=\"ez-toc-section\" id=\"Our_customer_Loci_Amica\"><\/span>Unser Kunde, Loci Amica<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Loci Amica ist eine App, die internationale Reisende mit lokalen Reisef\u00fchrern an beliebten Reisezielen auf der ganzen Welt verbindet. Sie erm\u00f6glicht es Weltenbummlern, spannendere Erlebnisse an den von ihnen besuchten Reisezielen zu haben. Gleichzeitig bietet sie Einheimischen mit einer Leidenschaft f\u00fcr ihr Heimatland die M\u00f6glichkeit, ihren Lebensunterhalt mit dem zu verdienen, was sie am meisten lieben. Sie k\u00f6nnen sie hier ausprobieren: <a href=\"https:\/\/lociamica.com\/\">https:\/\/lociamica.com\/<\/a>.<\/p>\n<h3 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"The_challenge_finding_the_best_partner_to_develop_the_idea\"><\/span>Die Herausforderung: Den besten Partner zur Entwicklung der Idee finden<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Wie viele Startups stand Loci Amica vor der Herausforderung, nicht nur einen Weg zur Entwicklung ihrer Idee zu finden, sondern auch einen qualifizierten Partner mit den richtigen F\u00e4higkeiten zur Verwirklichung dieses Ziels.<\/p>\n<p>Insbesondere suchten sie nach einem Partner, der:<\/p>\n<ul>\n<li>Ist zuverl\u00e4ssig und vertrauensw\u00fcrdig<\/li>\n<li>Kann effizient ein Team aufbauen<\/li>\n<li>Bietet wettbewerbsf\u00e4hige Preise<\/li>\n<li>Arbeitet mit einer agilen Denkweise<\/li>\n<li>Kann bei der Anforderungserfassung und Spezifikation behilflich sein<\/li>\n<li>Verf\u00fcgt \u00fcber gen\u00fcgend Personal, um UX, UI, Backend-Entwicklung und die Entwicklung mobiler Apps abzudecken<\/li>\n<li>Verf\u00fcgt \u00fcber einen erfahrenen Projektmanager, der flie\u00dfend Englisch spricht und \u00fcber einen starken technischen Hintergrund verf\u00fcgt, um die Projektanforderungen sofort zu verstehen<\/li>\n<\/ul>\n<h3 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"The_solution_hiring_an_offshore_team\"><\/span>Die L\u00f6sung: Ein Offshore-Team einstellen<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Als in Kanada ans\u00e4ssiges Unternehmen, das sich haupts\u00e4chlich auf den taiwanesischen Markt konzentriert, stellte Loci Amica fest, dass die Einstellung eines engagierten Remote-Teams per Offshoring (aus kanadischer Sicht) oder Nearshoring (aus taiwanesischer Sicht) die perfekte L\u00f6sung f\u00fcr alle ihre Anforderungen war: Sie w\u00fcrden sowohl Geld als auch Zeit sparen, ohne Kompromisse bei der Qualit\u00e4t einzugehen, und den zus\u00e4tzlichen Vorteil, dass sie bei ihrem Projektzeitplan v\u00f6llig flexibel w\u00e4ren. Und hier kamen wir ins Spiel!<\/p>\n<p>Sie fragen sich, welche Vorteile Ihnen Offshoring bietet? Lesen Sie hier mehr dar\u00fcber, warum sich Unternehmen f\u00fcr Offshore entscheiden.<\/p>\n<h3 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"The_development_from_the_first_e-mail_to_the_app_launch\"><\/span>Die Entwicklung von der ersten E-Mail bis zum App-Launch<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Sehen wir uns an, wie Loci Amica mit\u00a0<a href=\"https:\/\/smartdev.com\/de\/\">SmartDev<\/a>!<\/p>\n<p><strong>Der Auftakt:<\/strong><\/p>\n<p>In ihrer ersten E-Mail erl\u00e4uterte Loci Amica kurz ihre Bed\u00fcrfnisse und teilte ihre Designspezifikationen mit, um ein Angebot von uns zu erhalten. Unser Team bei\u00a0<a href=\"https:\/\/smartdev.com\/de\/\">SmartDev<\/a>\u00a0Wir haben die Spezifikationen in einem Meeting mit unseren Projektmanagern und technischen Leitern ausgewertet und nach der Aufteilung der Aufgaben den Arbeitsaufwand f\u00fcr die erste Produktversion in Bezug auf die Teamgr\u00f6\u00dfe und den zur Fertigstellung ben\u00f6tigten Zeitrahmen gesch\u00e4tzt. Anschlie\u00dfend haben wir unsere beiden unterschiedlichen Vertragsoptionen vorgeschlagen:<\/p>\n<ol>\n<li>Zeit und Material: SmartDev wird Ihrem Projekt die am besten geeigneten Entwickler zuweisen<\/li>\n<li>Projektbasiert: ein Festpreis, wobei das Projekt vollst\u00e4ndig von SmartDev verwaltet wird<\/li>\n<\/ol>\n<p>Loci Amica entschied sich f\u00fcr einen projektbasierten Vertrag mit Festpreis.<\/p>\n<p><strong>Die Projektentwicklungsphase<\/strong><\/p>\n<p>Nachdem wir den Vertrag unterzeichnet und ein dediziertes Team f\u00fcr das Projekt zugewiesen hatten, konnten wir mit der Entwicklung des Produkts beginnen.<\/p>\n<p>W\u00e4hrend der Entwicklungsphase eines jeden Projekts f\u00fchren wir regelm\u00e4\u00dfige Besprechungen durch und berichten dem Kunden, um vollst\u00e4ndige Transparenz zu schaffen und gegenseitiges Vertrauen aufzubauen. Dazu geh\u00f6rt:<\/p>\n<ul>\n<li>Audioanrufe<\/li>\n<li>Status-E-Mails und Reporting<\/li>\n<li>\u00dcberpr\u00fcfungssitzungen<\/li>\n<li>Sprint-Retrospektiven<\/li>\n<\/ul>\n<p><strong>Leistungen<\/strong><\/p>\n<p><span data-story-id=\"story_8a8507d52b1d5226dff8ba2645797d15\" data-room-id=\"room_cf2bfc637bfc89b139dcaca67dcd8b02\" data-timestamp=\"1562773513277\" data-text=\"o ensure top-notch quality assurance and avoid bottlenecks and the waterfall effect, all tickets are tested immediately during the development phase.\" data-userid=\"877839575384420352\" data-orgid=\"877839575388614657\">Um eine erstklassige Qualit\u00e4tssicherung zu gew\u00e4hrleisten und Engp\u00e4sse sowie den Wasserfalleffekt zu vermeiden, werden alle Tickets unmittelbar w\u00e4hrend der Entwicklungsphase getestet.\u00a0<\/span>Unsere technischen Leiter k\u00fcmmern sich um die \u00dcbermittlung von Apps an den Google Play Store und den Apple Store. Au\u00dferdem haben wir einen DevOps, der f\u00fcr die Bereitstellung der L\u00f6sung in der Produktionsumgebung verantwortlich ist.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_row wpb_row vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element\">\n<div class=\"wpb_wrapper\">\n<h3 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"The_implementation_team\"><\/span>Das Implementierungsteam<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_row wpb_row vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-4\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"uc_circle_effect_team_member\">\n<div class=\"uc_circle_effect_team_container\">\n<div class=\"uc_team_image\">\n<h6><strong>Produktinhaber<\/strong><\/h6>\n<\/div>\n<\/div>\n<div class=\"uc_team_info\">\n<h5>Victor T.<\/h5>\n<p>Unser talentierter Produktinhaber Victor leitet das Projekt. Seine guten Englischkenntnisse und sein Verst\u00e4ndnis f\u00fcr die Anforderungen des Kunden erm\u00f6glichen es ihm, die Entwicklung des Produkts perfekt zu planen und zu verfolgen und den Kunden gleichzeitig stets auf dem Laufenden zu halten.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-12135 aligncenter lazyload\" data-src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Vinh-P-1-300x300-1.jpg\" alt=\"\" width=\"300\" height=\"300\" data-srcset=\"https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Vinh-P-1-300x300-1.jpg 300w, https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Vinh-P-1-300x300-1-150x150.jpg 150w, https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Vinh-P-1-300x300-1-12x12.jpg 12w, https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Vinh-P-1-300x300-1-100x100.jpg 100w, https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Vinh-P-1-300x300-1-140x140.jpg 140w\" data-sizes=\"(max-width: 300px) 100vw, 300px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/300;\" \/><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wpb_column vc_column_container vc_col-sm-4\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"uc_circle_effect_team_member\">\n<div class=\"uc_circle_effect_team_container\">\n<div class=\"uc_team_image\">\n<h6><strong>Technischer Leiter<\/strong><\/h6>\n<\/div>\n<\/div>\n<div class=\"uc_team_info\">\n<h5>Vinh T.<\/h5>\n<p>Ich arbeite seit 7 Jahren als Softwareentwickler und habe mir ein umfangreiches Fachwissen angeeignet, das sich f\u00fcr die Kunden als gro\u00dfer Vorteil erwiesen hat. Meine Philosophie ist es, die Dinge f\u00fcr alle einfach, schnell und bequem zu halten.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wpb_column vc_column_container vc_col-sm-4\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"uc_circle_effect_team_member\">\n<div class=\"uc_circle_effect_team_container\">\n<div class=\"uc_team_image\">\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-12136 aligncenter lazyload\" data-src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Vinh-T-1-300x300-1.jpg\" alt=\"\" width=\"300\" height=\"300\" data-srcset=\"https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Vinh-T-1-300x300-1.jpg 300w, https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Vinh-T-1-300x300-1-150x150.jpg 150w, https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Vinh-T-1-300x300-1-12x12.jpg 12w, https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Vinh-T-1-300x300-1-100x100.jpg 100w, https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Vinh-T-1-300x300-1-140x140.jpg 140w\" data-sizes=\"(max-width: 300px) 100vw, 300px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/300;\" \/><\/p>\n<p>&nbsp;<\/p>\n<h6><strong>QA-Tester<\/strong><\/h6>\n<\/div>\n<\/div>\n<div class=\"uc_team_info\">\n<h5>Daniel L.<\/h5>\n<p>Ich bin ein Tester f\u00fcr mobile Ger\u00e4te und liebe es, neue Funktionen auf verschiedenen Ger\u00e4ten zu erkunden. Ich w\u00fcrde mich freuen, Ihre Web- oder mobile App zu testen.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_row wpb_row vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element\">\n<div class=\"wpb_wrapper\">\n<h3 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"The_results\"><\/span>Die Ergebnisse<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Loci Amica ist sehr zufrieden mit unserer Zusammenarbeit. Sie sch\u00e4tzten die kontinuierliche und proaktive Einbindung von\u00a0<a href=\"https:\/\/smartdev.com\/de\/\">SmartDev<\/a>\u00a0vom fr\u00fchen Beginn der Implementierung bis hin zur endg\u00fcltigen Bereitstellung auf dem Markt.<\/p>\n<p>Wir befinden uns jetzt in der Wartungsphase und sind bald bereit, mit der n\u00e4chsten Phase der Produktlebensdauer zu beginnen!<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-12137 aligncenter lazyload\" data-src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Loci-Amica-300x223-1.png\" alt=\"\" width=\"300\" height=\"223\" data-srcset=\"https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Loci-Amica-300x223-1.png 300w, https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Loci-Amica-300x223-1-16x12.png 16w\" data-sizes=\"(max-width: 300px) 100vw, 300px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/223;\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_row wpb_row vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"uc_circle_testimonial\">\n<div class=\"uc_circle_testimonial_box\">\n<div class=\"uc_tes-author-name\">\n<p><strong>LOCI AMICA Gesch\u00e4ftsinhaber<\/strong><\/p>\n<\/div>\n<blockquote><p>In der Gr\u00fcndungsphase waren wir sehr besorgt, ob wir einen vertrauensw\u00fcrdigen Partner finden w\u00fcrden. Die Entscheidung f\u00fcr SmartDev war eine sehr gute Entscheidung. Wir sind nun zuversichtlich, was die zuk\u00fcnftige Implementierung und Weiterentwicklung unserer Produkte angeht!<\/p><\/blockquote>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Our customer, Loci Amica Loci Amica is an app that connects international travelers to local&#8230;<\/p>","protected":false},"author":13,"featured_media":11671,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[47],"tags":[],"class_list":{"0":"post-862","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-office-life"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Offshore Product Development Company | Offshore Software Development Company<\/title>\n<meta name=\"description\" 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