{"id":862,"date":"2020-11-04T04:23:46","date_gmt":"2020-11-04T04:23:46","guid":{"rendered":"https:\/\/temp.smartdev.com\/?p=862"},"modified":"2024-07-18T08:10:32","modified_gmt":"2024-07-18T08:10:32","slug":"a-customer-journey-with-smartdev-from-the-first-e-mail-to-the-app-launch","status":"publish","type":"post","link":"https:\/\/smartdev.com\/fr\/a-customer-journey-with-smartdev-from-the-first-e-mail-to-the-app-launch\/","title":{"rendered":"Un parcours client avec SmartDev, du premier e-mail au lancement de l&#039;application"},"content":{"rendered":"<div class=\"vc_row wpb_row vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element\">\n<div class=\"wpb_wrapper\">\n<h3 class=\"elementor-image-box-title\"><span class=\"ez-toc-section\" id=\"Our_customer_Loci_Amica\"><\/span>Notre client, Loci Amica<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Loci Amica est une application qui met en relation les voyageurs internationaux avec des guides touristiques locaux dans des destinations populaires du monde entier. Ils permettent aux globe-trotters de vivre des exp\u00e9riences plus engageantes dans les destinations qu&#039;ils visitent. En m\u00eame temps, ils offrent aux locaux passionn\u00e9s par leur pays d&#039;origine la possibilit\u00e9 de gagner leur vie en faisant ce qu&#039;ils aiment le plus. Vous pouvez les consulter sur <a href=\"https:\/\/lociamica.com\/\">https:\/\/lociamica.com\/<\/a>.<\/p>\n<h3 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"The_challenge_finding_the_best_partner_to_develop_the_idea\"><\/span>Le d\u00e9fi : trouver le meilleur partenaire pour d\u00e9velopper l&#039;id\u00e9e<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Comme de nombreuses startups, Loci Amica \u00e9tait confront\u00e9e au d\u00e9fi de trouver non seulement un moyen de d\u00e9velopper son id\u00e9e, mais aussi un partenaire qualifi\u00e9 avec les comp\u00e9tences ad\u00e9quates pour atteindre cet objectif.<\/p>\n<p>Ils recherchaient notamment un partenaire qui :<\/p>\n<ul>\n<li>Est fiable et digne de confiance<\/li>\n<li>Peut constituer une \u00e9quipe efficacement<\/li>\n<li>Offre des prix comp\u00e9titifs<\/li>\n<li>Travaille avec un \u00e9tat d&#039;esprit agile<\/li>\n<li>Peut aider \u00e0 la collecte des exigences et aux sp\u00e9cifications<\/li>\n<li>Dispose de suffisamment de main-d&#039;\u0153uvre pour couvrir l&#039;UX, l&#039;UI, le d\u00e9veloppement backend et le d\u00e9veloppement d&#039;applications mobiles<\/li>\n<li>Dispose d&#039;un chef de projet exp\u00e9riment\u00e9 qui parle couramment l&#039;anglais et poss\u00e8de une solide formation technique afin de comprendre imm\u00e9diatement les exigences du projet<\/li>\n<\/ul>\n<h3 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"The_solution_hiring_an_offshore_team\"><\/span>La solution : embaucher une \u00e9quipe offshore<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>En tant qu&#039;entreprise bas\u00e9e au Canada et ciblant principalement le march\u00e9 ta\u00efwanais, Loci Amica a constat\u00e9 que l&#039;embauche d&#039;une \u00e9quipe d\u00e9di\u00e9e \u00e0 distance via la d\u00e9localisation (du point de vue canadien) ou la d\u00e9localisation (du point de vue ta\u00efwanais) \u00e9tait la solution parfaite pour r\u00e9pondre \u00e0 tous ses besoins : elle \u00e9conomiserait \u00e0 la fois de l&#039;argent et du temps sans compromettre la qualit\u00e9, avec l&#039;avantage suppl\u00e9mentaire d&#039;avoir une flexibilit\u00e9 totale avec le calendrier de son projet. C&#039;est l\u00e0 que nous sommes intervenus !<\/p>\n<p>Vous vous demandez ce que l\u2019externalisation peut vous apporter ? D\u00e9couvrez pourquoi les entreprises choisissent l\u2019externalisation ici.<\/p>\n<h3 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"The_development_from_the_first_e-mail_to_the_app_launch\"><\/span>Le d\u00e9veloppement, du premier e-mail au lancement de l&#039;application<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Voyons comment Loci Amica a travaill\u00e9 avec\u00a0<a href=\"https:\/\/smartdev.com\/fr\/\">SmartDev<\/a>!<\/p>\n<p><strong>Le coup d&#039;envoi :<\/strong><\/p>\n<p>Dans leur premier e-mail, Loci Amica a bri\u00e8vement expliqu\u00e9 leurs besoins et partag\u00e9 leurs sp\u00e9cifications de conception pour obtenir un devis de notre part. Notre \u00e9quipe chez\u00a0<a href=\"https:\/\/smartdev.com\/fr\/\">SmartDev<\/a>\u00a0Nous avons \u00e9valu\u00e9 les sp\u00e9cifications lors d&#039;une r\u00e9union avec nos chefs de projet et nos responsables techniques et, apr\u00e8s avoir d\u00e9compos\u00e9 les t\u00e2ches, nous avons estim\u00e9 la quantit\u00e9 de travail n\u00e9cessaire pour la premi\u00e8re version du produit, en termes de taille de l&#039;\u00e9quipe et de d\u00e9lai n\u00e9cessaire pour la r\u00e9aliser. Nous avons ensuite propos\u00e9 nos deux options de contrat diff\u00e9rentes :<\/p>\n<ol>\n<li>Temps et mat\u00e9riel : SmartDev affectera les d\u00e9veloppeurs les plus adapt\u00e9s \u00e0 votre projet<\/li>\n<li>Bas\u00e9 sur un projet : un prix fixe, avec le projet enti\u00e8rement g\u00e9r\u00e9 par SmartDev<\/li>\n<\/ol>\n<p>Loci Amica a d\u00e9cid\u00e9 d\u2019opter pour un contrat bas\u00e9 sur des projets avec un prix fixe.<\/p>\n<p><strong>La phase de d\u00e9veloppement du projet<\/strong><\/p>\n<p>Apr\u00e8s avoir sign\u00e9 le contrat et affect\u00e9 une \u00e9quipe d\u00e9di\u00e9e au projet, nous avons pu commencer le d\u00e9veloppement du produit.<\/p>\n<p>Durant la phase de d\u00e9veloppement de tout projet, nous organisons des r\u00e9unions r\u00e9guli\u00e8res et rendons compte au client, afin de cr\u00e9er une transparence totale et de renforcer la confiance mutuelle. Cela comprend :<\/p>\n<ul>\n<li>Appels audio<\/li>\n<li>E-mails d&#039;\u00e9tat et rapports<\/li>\n<li>S\u00e9ances de r\u00e9vision<\/li>\n<li>R\u00e9trospectives de sprints<\/li>\n<\/ul>\n<p><strong>Livrables<\/strong><\/p>\n<p><span data-story-id=\"story_8a8507d52b1d5226dff8ba2645797d15\" data-room-id=\"room_cf2bfc637bfc89b139dcaca67dcd8b02\" data-timestamp=\"1562773513277\" data-text=\"o ensure top-notch quality assurance and avoid bottlenecks and the waterfall effect, all tickets are tested immediately during the development phase.\" data-userid=\"877839575384420352\" data-orgid=\"877839575388614657\">Afin de garantir une qualit\u00e9 optimale et d\u2019\u00e9viter les goulots d\u2019\u00e9tranglement et l\u2019effet cascade, tous les tickets sont test\u00e9s imm\u00e9diatement pendant la phase de d\u00e9veloppement.\u00a0<\/span>Nos responsables techniques g\u00e8rent la soumission des applications sur le Google Play Store et l&#039;Apple Store. Nous disposons \u00e9galement d&#039;un DevOps qui se charge du d\u00e9ploiement de la solution dans l&#039;environnement de production.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_row wpb_row vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element\">\n<div class=\"wpb_wrapper\">\n<h3 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"The_implementation_team\"><\/span>L&#039;\u00e9quipe de mise en \u0153uvre<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_row wpb_row vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-4\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"uc_circle_effect_team_member\">\n<div class=\"uc_circle_effect_team_container\">\n<div class=\"uc_team_image\">\n<h6><strong>Propri\u00e9taire du produit<\/strong><\/h6>\n<\/div>\n<\/div>\n<div class=\"uc_team_info\">\n<h5>Victor T.<\/h5>\n<p>Notre talentueux Product Owner, Victor, g\u00e8re le projet. Son excellent niveau d&#039;anglais et sa capacit\u00e9 \u00e0 comprendre les besoins du client lui permettent de planifier et de suivre parfaitement le d\u00e9veloppement du produit tout en tenant le client pleinement inform\u00e9.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-12135 aligncenter lazyload\" data-src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Vinh-P-1-300x300-1.jpg\" alt=\"\" width=\"300\" height=\"300\" data-srcset=\"https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Vinh-P-1-300x300-1.jpg 300w, https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Vinh-P-1-300x300-1-150x150.jpg 150w, https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Vinh-P-1-300x300-1-12x12.jpg 12w, https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Vinh-P-1-300x300-1-100x100.jpg 100w, https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Vinh-P-1-300x300-1-140x140.jpg 140w\" data-sizes=\"(max-width: 300px) 100vw, 300px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/300;\" \/><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wpb_column vc_column_container vc_col-sm-4\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"uc_circle_effect_team_member\">\n<div class=\"uc_circle_effect_team_container\">\n<div class=\"uc_team_image\">\n<h6><strong>Responsable technique<\/strong><\/h6>\n<\/div>\n<\/div>\n<div class=\"uc_team_info\">\n<h5>Vinh T.<\/h5>\n<p>Je travaille comme ing\u00e9nieur logiciel depuis 7 ans et j&#039;ai d\u00e9velopp\u00e9 une expertise consid\u00e9rable qui s&#039;est av\u00e9r\u00e9e \u00eatre un atout pr\u00e9cieux pour les clients. Ma philosophie est de garder les choses simples, rapides et pratiques pour tout le monde.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wpb_column vc_column_container vc_col-sm-4\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"uc_circle_effect_team_member\">\n<div class=\"uc_circle_effect_team_container\">\n<div class=\"uc_team_image\">\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-12136 aligncenter lazyload\" data-src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Vinh-T-1-300x300-1.jpg\" alt=\"\" width=\"300\" height=\"300\" data-srcset=\"https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Vinh-T-1-300x300-1.jpg 300w, https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Vinh-T-1-300x300-1-150x150.jpg 150w, https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Vinh-T-1-300x300-1-12x12.jpg 12w, https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Vinh-T-1-300x300-1-100x100.jpg 100w, https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Vinh-T-1-300x300-1-140x140.jpg 140w\" data-sizes=\"(max-width: 300px) 100vw, 300px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/300;\" \/><\/p>\n<p>&nbsp;<\/p>\n<h6><strong>Testeur d&#039;assurance qualit\u00e9<\/strong><\/h6>\n<\/div>\n<\/div>\n<div class=\"uc_team_info\">\n<h5>Hien L.<\/h5>\n<p>Je suis testeur mobile et j&#039;adore explorer de nouvelles fonctionnalit\u00e9s sur diff\u00e9rents appareils. Je serais ravi de tester votre application web ou mobile.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_row wpb_row vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element\">\n<div class=\"wpb_wrapper\">\n<h3 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"The_results\"><\/span>Les r\u00e9sultats<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Loci Amica est tr\u00e8s satisfaite de notre collaboration. Ils ont appr\u00e9ci\u00e9 l&#039;implication continue et proactive de\u00a0<a href=\"https:\/\/smartdev.com\/fr\/\">SmartDev<\/a>\u00a0depuis le d\u00e9but de la mise en \u0153uvre jusqu\u2019\u00e0 la livraison finale sur le march\u00e9.<\/p>\n<p>Nous entrons maintenant dans la p\u00e9riode de maintenance et nous serons bient\u00f4t pr\u00eats \u00e0 d\u00e9marrer la prochaine phase de la dur\u00e9e de vie du produit !<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-12137 aligncenter lazyload\" data-src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Loci-Amica-300x223-1.png\" alt=\"\" width=\"300\" height=\"223\" data-srcset=\"https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Loci-Amica-300x223-1.png 300w, https:\/\/smartdev.com\/wp-content\/uploads\/2020\/11\/Loci-Amica-300x223-1-16x12.png 16w\" data-sizes=\"(max-width: 300px) 100vw, 300px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/223;\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_row wpb_row vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"uc_circle_testimonial\">\n<div class=\"uc_circle_testimonial_box\">\n<div class=\"uc_tes-author-name\">\n<p><strong>Propri\u00e9taire d&#039;entreprise LOCI AMICA<\/strong><\/p>\n<\/div>\n<blockquote><p>En phase de d\u00e9marrage, nous \u00e9tions tr\u00e8s inquiets de trouver un partenaire de confiance. Le choix de SmartDev a \u00e9t\u00e9 une tr\u00e8s bonne d\u00e9cision. Nous sommes d\u00e9sormais confiants dans la mise en \u0153uvre et l&#039;\u00e9volution futures de nos produits !<\/p><\/blockquote>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Our customer, Loci Amica Loci Amica is an app that connects international travelers to local&#8230;<\/p>","protected":false},"author":38,"featured_media":11671,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[47],"tags":[],"class_list":{"0":"post-862","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-office-life"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Offshore Product Development Company | Offshore Software Development Company<\/title>\n<meta name=\"description\" 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