{"id":37622,"date":"2026-04-10T08:03:10","date_gmt":"2026-04-10T08:03:10","guid":{"rendered":"https:\/\/smartdev.com\/?post_type=podcast&#038;p=37622"},"modified":"2026-04-10T10:02:40","modified_gmt":"2026-04-10T10:02:40","slug":"ep-16-customer-success-ai-product-companies","status":"publish","type":"podcast","link":"https:\/\/smartdev.com\/kr\/podcast\/ep-16-maximizing-impact-with-customer-success-in-ai-product-companies\/","title":{"rendered":"EP 16: Maximizing Impact with Customer Success in AI Product Companies"},"content":{"rendered":"<div id=\"fws_69d90f2418eee\"  data-column-margin=\"default\" data-midnight=\"light\" data-top-percent=\"7%\" data-bottom-percent=\"3%\"  class=\"wpb_row vc_row-fluid vc_row full-width-section  top_padding_tablet_6pct top_padding_phone_4pct bottom_padding_tablet_6pct bottom_padding_phone_4pct right_padding_phone_0px left_padding_phone_0px\"  style=\"padding-top: calc(100vw * 0.07); padding-bottom: calc(100vw * 0.03); \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"true\"><div class=\"inner-wrap row-bg-layer using-image\" ><div class=\"row-bg viewport-desktop using-image lazyload\"  style=\"background-image:inherit; background-position: center top; background-repeat: no-repeat; \" data-bg-image=\"url(https:\/\/smartdev.com\/wp-content\/uploads\/2024\/07\/banner-webinal.jpg)\"><\/div><\/div><div class=\"row-bg-overlay row-bg-layer\" style=\"background: rgba(255,255,255,0.01); background: linear-gradient(to bottom,rgba(255,255,255,0.01) 0%,#00429e 100%);  opacity: 0.95; \"><\/div><\/div><div class=\"row_col_wrap_12 col span_12 light left\">\n\t<div  class=\"vc_col-sm-12 box-content-award wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<h5 style=\"text-align: left\" class=\"vc_custom_heading vc_do_custom_heading\" >Ctrl+Shifter Podcast<\/h5><h1 style=\"font-size: 56px;line-height: 1.2;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading\" ><a href=\"https:\/\/youtu.be\/ccE74MJ0mX4?si=95h12RmqR444ass8\">EP 16: MAXIMIZING IMPACT WITH CUSTOMER SUCCESS IN AI PRODUCT COMPANIES<\/a><\/h1><p style=\"text-align: left\" class=\"vc_custom_heading vc_do_custom_heading vc_custom_1771994526794\" >February, 12, 2026<\/p><div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"height: 30px;\" class=\"divider\"><\/div><\/div><div id=\"fws_69d90f2419635\" data-midnight=\"\" data-column-margin=\"default\" class=\"wpb_row vc_row-fluid vc_row inner_row vc_row-o-equal-height vc_row-flex vc_row-o-content-middle\"  style=\"padding-top: 20px; padding-bottom: 20px; \"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div  class=\"vc_col-sm-1\/5 wpb_column column_container vc_column_container col child_column no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n<div class=\"wpb_text_column wpb_content_element  podcast-social left\" >\n\t<p><img decoding=\"async\" class=\"size-full wp-image-35829 alignnone lazyload\" data-src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2025\/11\/Youtube.svg\" alt=\"\" width=\"45\" height=\"45\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 45px; --smush-placeholder-aspect-ratio: 45\/45;\" \/> <a href=\"https:\/\/youtu.be\/ccE74MJ0mX4?si=95h12RmqR444ass8\">Youtube<\/a><\/p>\n<\/div>\n\n\n\n\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-1\/5 wpb_column column_container vc_column_container col child_column no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n<div class=\"wpb_text_column wpb_content_element  podcast-social\" >\n\t<p><img decoding=\"async\" class=\"size-full wp-image-35830 alignnone lazyload\" data-src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2025\/11\/applepodcasts-1.svg\" alt=\"\" width=\"39\" height=\"39\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 39px; --smush-placeholder-aspect-ratio: 39\/39;\" \/> <span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/podcasts.apple.com\/vn\/podcast\/ctrl-shifter-podcast\/id1824162919\">Apple Podcast<\/a><\/span><\/p>\n<\/div>\n\n\n\n\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-1\/5 wpb_column column_container vc_column_container col child_column no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n<div class=\"wpb_text_column wpb_content_element  podcast-social\" >\n\t<p><img decoding=\"async\" class=\"size-full wp-image-35831 alignnone lazyload\" data-src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2025\/11\/Vector.svg\" alt=\"\" width=\"39\" height=\"39\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 39px; --smush-placeholder-aspect-ratio: 39\/39;\" \/> <a href=\"https:\/\/open.spotify.com\/show\/5ngvfKMzv5241zrYPc0EmT?si=331f22ee37f54d56\">Spotify<\/a><\/p>\n<\/div>\n\n\n\n\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-1\/5 wpb_column column_container vc_column_container col child_column no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-1\/5 wpb_column column_container vc_column_container col child_column no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div><div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"height: 30px;\" class=\"divider\"><\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_69d90f2419d0e\"  data-column-margin=\"default\" data-midnight=\"dark\" data-top-percent=\"4%\" data-bottom-percent=\"2%\"  class=\"wpb_row vc_row-fluid vc_row full-width-section vc_row-o-equal-height vc_row-flex vc_row-o-content-middle  top_padding_phone_16px bottom_padding_phone_16px right_padding_tablet_6pct right_padding_phone_20px left_padding_tablet_6pct left_padding_phone_20px\"  style=\"padding-top: calc(100vw * 0.04); padding-bottom: calc(100vw * 0.02); \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">In this episode of Ctrl + Shifter, we sit down with Petko Kashinski, Customer Success Leader at Jiminny, to dive into optimizing customer success strategies and leveraging AI to build long-lasting customer relationships.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Petko shares his extensive experience in customer success, offering insights on how to reduce churn, improve customer satisfaction, and empower teams with data-driven strategies. From AI-powered automation to conversation intelligence, this episode explores the tools and techniques that help businesses engage with customers more effectively and efficiently at scale.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_69d90f2419f1b\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row full-width-section vc_row-o-equal-height vc_row-flex vc_row-o-content-middle  top_padding_phone_16px bottom_padding_phone_16px right_padding_tablet_6pct right_padding_phone_20px left_padding_tablet_6pct left_padding_phone_20px\"  style=\"padding-top: 28px; padding-bottom: 28px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-8 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n\t<div class=\"wpb_video_widget wpb_content_element vc_clearfix   vc_video-aspect-ratio-169 vc_video-el-width-100 vc_video-align-left\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n\t\t\t<div class=\"wpb_video_wrapper\"><iframe title=\"Maximizing impact with Customer Success in AI product companies | Ctrl + Shifter Podcast EP 16\" width=\"500\" height=\"281\" data-src=\"https:\/\/www.youtube.com\/embed\/5fRQEk5ZBhY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-4 wpb_column column_container vc_column_container col padding-8-percent padding-3-percent_tablet no-extra-padding_phone flex_gap_desktop_10px\"  data-padding-pos=\"left\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"margin-top: 12.5px; height: 5px; margin-bottom: 12.5px;\" data-width=\"100%\" data-animate=\"yes\" data-animation-delay=\"\" data-color=\"accent-color\" class=\"divider-border\"><\/div><\/div><h6 style=\"text-align: left\" class=\"vc_custom_heading vc_do_custom_heading\" >Timestamp<\/h6><p style=\"font-size: 14px;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading vc_custom_1763302269142\" >00:00 Introduction<\/p><p style=\"font-size: 14px;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading vc_custom_1775807426447\" >3:07 - Understanding Conversation Intelligence<\/p><p style=\"font-size: 14px;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading vc_custom_1775807533181\" >7:33 - Strategies for Customer Success<\/p><p style=\"font-size: 14px;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading vc_custom_1775807545082\" >10:11 - The Role of AI in Customer Success<\/p><p style=\"font-size: 14px;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading vc_custom_1775807566026\" >14:58 - Success Stories and Impact of Jiminny<\/p><p style=\"font-size: 14px;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading vc_custom_1775807577756\" >17:36 - Challenges in Managing Customer Success Teams<\/p><p style=\"font-size: 14px;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading vc_custom_1775807590662\" >20:14 - Final thoughts &amp; Advice for Businesses<\/p>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_69d90f241a9f0\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row full-width-section vc_row-o-equal-height vc_row-flex vc_row-o-content-middle  top_padding_phone_16px bottom_padding_phone_16px right_padding_tablet_6pct right_padding_phone_20px left_padding_tablet_6pct left_padding_phone_20px\"  style=\"padding-top: 28px; padding-bottom: 28px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-8 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div class=\"iwithtext\"><div class=\"iwt-icon\"> <img decoding=\"async\" data-src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2025\/11\/Quote_1_.svg\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" \/> <\/div><div class=\"iwt-text\"> \n<p class=\"cvGsUA direction-ltr align-start para-style-body\" style=\"text-align: justify;\"><span style=\"font-weight: 400;\">I always love to say that it&#8217;s better to not have data instead of having the wrong data. <\/span><span style=\"font-weight: 400;\">So because the decisions you&#8217;re gonna take based on wrong data, inaccurate data is definitely going to be inaccurate decisions.<\/span><\/p>\n <\/div><div class=\"clear\"><\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-4 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_69d90f241b207\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row full-width-section parallax_section top_padding_phone_30px bottom_padding_phone_0px\"  style=\"padding-top: 60px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\" data-parallax-speed=\"fast\" style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div id=\"fws_69d90f241b432\" data-midnight=\"\" data-column-margin=\"default\" class=\"wpb_row vc_row-fluid vc_row inner_row\"  style=\"\"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col child_column centered-text no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h4 style=\"color: #1c53ca;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading wpb_animate_when_almost_visible wpb_fadeIn fadeIn\" >About Our Guest Speaker<\/h4>\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div><div id=\"fws_69d90f241b6df\" data-midnight=\"\" data-column-margin=\"default\" class=\"wpb_row vc_row-fluid vc_row inner_row vc_row-o-equal-height vc_row-flex vc_row-o-content-middle vc_custom_1763369097675 right_padding_40px left_padding_40px top_padding_tablet_30px top_padding_phone_16px bottom_padding_tablet_30px bottom_padding_phone_16px\"  style=\"padding-top: 45px; padding-bottom: 45px; \"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div  class=\"vc_col-sm-4 wpb_column column_container vc_column_container col child_column centered-text no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"img-with-aniamtion-wrap center\" data-max-width=\"75%\" data-max-width-mobile=\"default\" data-shadow=\"none\" data-animation=\"grow-in\" >\n      <div class=\"inner\">\n        <div class=\"hover-wrap\"> \n          <div class=\"hover-wrap-inner\">\n            <img decoding=\"async\" class=\"img-with-animation img-border-circle skip-lazy\" data-delay=\"0\" height=\"1080\" width=\"1080\" data-animation=\"grow-in\" src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-2.png\" alt=\"\" srcset=\"https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-2.png 1080w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-2-300x300.png 300w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-2-1024x1024.png 1024w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-2-150x150.png 150w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-2-768x768.png 768w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-2-500x500.png 500w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-2-12x12.png 12w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-2-140x140.png 140w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-2-100x100.png 100w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-2-350x350.png 350w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-2-800x800.png 800w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/>\n          <\/div>\n        <\/div>\n        \n      <\/div>\n    <\/div>\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-8 wpb_column column_container vc_column_container col child_column no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n<div class=\"wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_bottom-to-top bottom-to-top color-blue\" >\n\t<p><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\" style=\"font-size: 18pt;\"><strong>Petko Kashinski<\/strong><\/span><\/p>\n<p class=\"cvGsUA direction-ltr align-start para-style-body\"><span style=\"font-weight: 400;\">Customer Success Leader at Jiminny<\/span><\/p>\n<\/div>\n\n\n\n<div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"height: 16px;\" class=\"divider\"><\/div><\/div><p style=\"font-size: 14px;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading wpb_animate_when_almost_visible wpb_bottom-to-top bottom-to-top\" >With years of experience in leading Revenue Generating teams, Petko shares his insights on building long-term customer relationships, enhancing the customer experience, and utilizing AI to scale and automate critical processes. He highlights key principles of customer success, such as adaptability, curiosity, and persistence, and discusses how AI and conversation intelligence are transforming the way businesses engage with their clients.<\/p>\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div><div id=\"fws_69d90f241c598\" data-midnight=\"\" data-column-margin=\"default\" class=\"wpb_row vc_row-fluid vc_row inner_row vc_row-o-equal-height vc_row-flex vc_row-o-content-middle vc_custom_1763293365344 top_padding_phone_16px bottom_padding_phone_16px\"  style=\"padding-top: 23px; padding-bottom: 23px; \"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div  class=\"vc_col-sm-3 wpb_column column_container vc_column_container col child_column centered-text no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"img-with-aniamtion-wrap center\" data-max-width=\"50%\" data-max-width-mobile=\"default\" data-shadow=\"none\" data-animation=\"grow-in\" >\n      <div class=\"inner\">\n        <div class=\"hover-wrap\"> \n          <div class=\"hover-wrap-inner\">\n            <img decoding=\"async\" class=\"img-with-animation skip-lazy\" data-delay=\"0\" height=\"600\" width=\"600\" data-animation=\"grow-in\" src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/image.png\" alt=\"\" srcset=\"https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/image.png 600w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/image-300x300.png 300w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/image-150x150.png 150w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/image-500x500.png 500w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/image-12x12.png 12w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/image-140x140.png 140w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/image-100x100.png 100w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/image-350x350.png 350w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\n          <\/div>\n        <\/div>\n        \n      <\/div>\n    <\/div>\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-9 wpb_column column_container vc_column_container col child_column no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"font-size: 14px;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading wpb_animate_when_almost_visible wpb_bottom-to-top bottom-to-top\" >Jiminny is an AI-powered conversation and revenue intelligence platform designed to help revenue teams unlock more value from customer interactions. By turning conversations into actionable insights, Jiminny empowers teams to coach and develop their people at scale, reduce manual work, and make smarter decisions that drive revenue.<\/p>\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_69d90f241d034\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row  top_padding_phone_30px bottom_padding_phone_30px\"  style=\"padding-top: 60px; padding-bottom: 60px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<h4 style=\"color: #1c53ca;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading\" >Recommended For You<\/h4>\n\t<div class=\"wpb_raw_code wpb_raw_html wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"recommend-wrapper\"><div class=\"recommend-list\"><div class=\"recommend-item\"><div class=\"recommend-header\"><p class=\"recommend-item-title\"><a href=\"https:\/\/smartdev.com\/kr\/podcast\/ep-16-maximizing-impact-with-customer-success-in-ai-product-companies\/\">EP 16: Maximizing Impact with Customer Success in AI Product Companies<\/a><\/p><span class=\"recommend-arrow\">\u2192<\/span><\/div><a class=\"recommend-thumb\" href=\"\"><img decoding=\"async\" width=\"1080\" height=\"1080\" data-src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website.png\" class=\"attachment-wide_small size-wide_small wp-post-image lazyload\" alt=\"\" data-srcset=\"https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website.png 1080w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-300x300.png 300w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-1024x1024.png 1024w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-150x150.png 150w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-768x768.png 768w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-500x500.png 500w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-12x12.png 12w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-140x140.png 140w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-100x100.png 100w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-350x350.png 350w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-800x800.png 800w\" data-sizes=\"(max-width: 1080px) 100vw, 1080px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1080px; --smush-placeholder-aspect-ratio: 1080\/1080;\" \/><\/a><\/div><div class=\"recommend-item\"><div class=\"recommend-header\"><p class=\"recommend-item-title\"><a href=\"https:\/\/smartdev.com\/kr\/podcast\/ep-15-the-foundations-of-building-a-social-app\/\">EP 15: The Foundations of Building a Social App<\/a><\/p><span class=\"recommend-arrow\">\u2192<\/span><\/div><a class=\"recommend-thumb\" href=\"\"><img decoding=\"async\" width=\"1080\" height=\"1080\" data-src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2026\/01\/Website-12.png\" class=\"attachment-wide_small size-wide_small wp-post-image lazyload\" alt=\"\" data-srcset=\"https:\/\/smartdev.com\/wp-content\/uploads\/2026\/01\/Website-12.png 1080w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/01\/Website-12-300x300.png 300w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/01\/Website-12-1024x1024.png 1024w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/01\/Website-12-150x150.png 150w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/01\/Website-12-768x768.png 768w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/01\/Website-12-500x500.png 500w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/01\/Website-12-12x12.png 12w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/01\/Website-12-140x140.png 140w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/01\/Website-12-100x100.png 100w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/01\/Website-12-350x350.png 350w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/01\/Website-12-800x800.png 800w\" data-sizes=\"(max-width: 1080px) 100vw, 1080px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1080px; --smush-placeholder-aspect-ratio: 1080\/1080;\" \/><\/a><\/div><div class=\"recommend-item\"><div class=\"recommend-header\"><p class=\"recommend-item-title\"><a href=\"https:\/\/smartdev.com\/kr\/podcast\/ep-14-how-ai-is-changing-customer-success-in-financial-crime-compliance\/\">EP 14:  How AI Is Changing Customer Success in Financial Crime Compliance<\/a><\/p><span class=\"recommend-arrow\">\u2192<\/span><\/div><a class=\"recommend-thumb\" href=\"\"><img decoding=\"async\" width=\"1080\" height=\"1080\" data-src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2026\/02\/Website-9.png\" class=\"attachment-wide_small size-wide_small wp-post-image lazyload\" alt=\"\" data-srcset=\"https:\/\/smartdev.com\/wp-content\/uploads\/2026\/02\/Website-9.png 1080w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/02\/Website-9-300x300.png 300w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/02\/Website-9-1024x1024.png 1024w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/02\/Website-9-150x150.png 150w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/02\/Website-9-768x768.png 768w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/02\/Website-9-500x500.png 500w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/02\/Website-9-12x12.png 12w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/02\/Website-9-140x140.png 140w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/02\/Website-9-100x100.png 100w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/02\/Website-9-350x350.png 350w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/02\/Website-9-800x800.png 800w\" data-sizes=\"(max-width: 1080px) 100vw, 1080px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1080px; --smush-placeholder-aspect-ratio: 1080\/1080;\" \/><\/a><\/div><\/div><div class=\"recommend-more\"><a class=\"nectar-button medium regular extra-color-1 has-icon  regular-button\" style=\"color: rgb(0, 0, 0); visibility: visible;\" href=\"https:\/\/smartdev.com\/kr\/podcasts\/\" data-color-override=\"false\" data-hover-color-override=\"false\" data-hover-text-color-override=\"#fff\"><span>EXPLORE MORE<\/span><i style=\"color: #000000;\" class=\"icon-button-arrow\"><\/i><\/a><\/div><\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_69d90f241ecf9\"  data-column-margin=\"default\" data-midnight=\"dark\" data-top-percent=\"6%\" data-bottom-percent=\"6%\"  class=\"wpb_row vc_row-fluid vc_row full-width-section has-row-bg-color\"  style=\"padding-top: calc(100vw * 0.06); padding-bottom: calc(100vw * 0.06); --row-bg-color: #ffffff;\"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop using-bg-color\"  style=\"background-color: #ffffff; \"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<h5 style=\"text-align: center\" class=\"vc_custom_heading vc_do_custom_heading\" >\uc6b0\ub9ac\uc758 \uc0dd\uac01<\/h5><h3 style=\"text-align: center\" class=\"vc_custom_heading vc_do_custom_heading\" >\uae30\uc220 \uc804\ubb38\uac00\ub85c \uad6c\uc131\ub41c \ub2f9\uc0ac \ud300\uc73c\ub85c\ubd80\ud130 \ud1b5\ucc30\ub825, \uc5c5\ub370\uc774\ud2b8 \ubc0f \uc5c5\uacc4 \ub3d9\ud5a5\uc744 \uc0b4\ud3b4\ubcf4\uc138\uc694.<\/h3><div id=\"fws_69d90f241f036\" data-midnight=\"\" data-column-margin=\"90px\" class=\"wpb_row vc_row-fluid vc_row inner_row vc_row-o-equal-height vc_row-flex vc_row-o-content-middle\"  style=\"padding-top: 3%; padding-bottom: 3%; \"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div  class=\"vc_col-sm-12 col-blog-recent-ct wpb_column column_container vc_column_container col child_column has-animation no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"reveal-from-bottom\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n    <div class=\"row blog-recent columns-3\" data-style=\"classic_enhanced\" data-color-scheme=\"light\" data-remove-post-date=\"1\" data-remove-post-author=\"1\" data-remove-post-comment-number=\"1\" data-remove-post-nectar-love=\"1\">\n\n      \n      <div class=\"col span_4 post-36473 post type-post status-publish format-standard has-post-thumbnail category-ai-machine-learning category-bfsi-fintech category-blogs category-featured category-podcast tag-ai tag-ai-in-banking tag-ctrl-shifter-podcast tag-digital-banking tag-modern-banking\" >\n\n        \n            <div class=\"inner-wrap post-36473 post type-post status-publish format-standard has-post-thumbnail category-ai-machine-learning category-bfsi-fintech category-blogs category-featured category-podcast tag-ai tag-ai-in-banking tag-ctrl-shifter-podcast tag-digital-banking tag-modern-banking\">\n\n            <a href=\"https:\/\/smartdev.com\/kr\/a-simple-guide-of-digital-banking\/\"  class=\"img-link\"><span class=\"post-featured-img\"><img decoding=\"async\" width=\"600\" height=\"403\" data-src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/25735375_mobilebanksecure-600x403.jpg\" class=\"attachment-portfolio-thumb size-portfolio-thumb wp-post-image lazyload\" alt=\"\" title=\"\" data-sizes=\"(min-width: 1300px) 33vw, (min-width: 1000px) 33vw, (min-width: 690px) 100vw, 100vw\" data-srcset=\"https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/25735375_mobilebanksecure-600x403.jpg 600w, https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/25735375_mobilebanksecure-18x12.jpg 18w, https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/25735375_mobilebanksecure-900x604.jpg 900w, https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/25735375_mobilebanksecure-400x269.jpg 400w\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 600px; --smush-placeholder-aspect-ratio: 600\/403;\" \/><\/span><\/a><span class=\"meta-category\"><a class=\"ai-machine-learning\" href=\"https:\/\/smartdev.com\/kr\/category\/blogs\/services\/ai-machine-learning\/\">AI \ubc0f \uba38\uc2e0 \ub7ec\ub2dd<\/a><a class=\"bfsi-fintech\" href=\"https:\/\/smartdev.com\/kr\/category\/blogs\/industries\/bfsi-fintech\/\">BFSI\/\ud540\ud14c\ud06c<\/a><a class=\"blogs\" href=\"https:\/\/smartdev.com\/kr\/category\/blogs\/\">\ube14\ub85c\uadf8<\/a><a class=\"featured\" href=\"https:\/\/smartdev.com\/kr\/category\/featured\/\">\ucd94\ucc9c<\/a><a class=\"podcast\" href=\"https:\/\/smartdev.com\/kr\/category\/podcast\/\">Podcast<\/a><\/span><a class=\"entire-meta-link\" href=\"https:\/\/smartdev.com\/kr\/a-simple-guide-of-digital-banking\/\" ><span class=\"screen-reader-text\">Digital Banking: A Simple Guide to Modern Banking for Everyday Life<\/span><\/a>\n            <div class=\"article-content-wrap\">\n              <div class=\"post-header\">\n                <span class=\"meta\"> 17 12\uc6d4 2025 <\/span>\n                <h3 class=\"title\">Digital Banking: A Simple Guide to Modern Banking for Everyday Life<\/h3>\n              <\/div><!--\/post-header-->\n              <div class=\"excerpt\">\n                Digital banking has become part of daily life for millions of people around the world.&hellip;              <\/div>\n            <\/div>\n\n            <div class=\"post-meta\">\n              <span class=\"meta-author\"> <a href=\"https:\/\/smartdev.com\/kr\/author\/duong-nguyenthuy\/\"> <i class=\"icon-default-style icon-salient-m-user\"><\/i> Duong Nguyen Thuy<\/a> <\/span>\n\n              \n              <div class=\"nectar-love-wrap\">\n                <a href=\"#\" class=\"nectar-love\" id=\"nectar-love-36473\" title=\"Love this\"> <i class=\"icon-salient-heart-2\"><\/i><span class=\"love-text\">Love<\/span><span class=\"total_loves\"><span class=\"nectar-love-count\">0<\/span><\/span><\/a>              <\/div><!--\/nectar-love-wrap-->\n            <\/div>\n\n          <\/div>\n\n        \n      <\/div><!--\/col-->\n\n      \n      <div class=\"col span_4 post-36461 post type-post status-publish format-standard has-post-thumbnail category-ai-machine-learning category-blogs category-featured category-healthcare-medical-services category-podcast tag-ai tag-ai-in-health tag-ctrl-shifter-podcast tag-healthcare tag-healthcare-innovation\" >\n\n        \n            <div class=\"inner-wrap post-36461 post type-post status-publish format-standard has-post-thumbnail category-ai-machine-learning category-blogs category-featured category-healthcare-medical-services category-podcast tag-ai tag-ai-in-health tag-ctrl-shifter-podcast tag-healthcare tag-healthcare-innovation\">\n\n            <a href=\"https:\/\/smartdev.com\/kr\/agentic-ai-and-healthcare\/\"  class=\"img-link\"><span class=\"post-featured-img\"><img decoding=\"async\" width=\"600\" height=\"403\" data-src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/medical-banner-with-doctor-patient-600x403.jpg\" class=\"attachment-portfolio-thumb size-portfolio-thumb wp-post-image lazyload\" alt=\"\" title=\"\" data-sizes=\"(min-width: 1300px) 33vw, (min-width: 1000px) 33vw, (min-width: 690px) 100vw, 100vw\" data-srcset=\"https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/medical-banner-with-doctor-patient-600x403.jpg 600w, https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/medical-banner-with-doctor-patient-18x12.jpg 18w, https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/medical-banner-with-doctor-patient-900x604.jpg 900w, https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/medical-banner-with-doctor-patient-400x269.jpg 400w\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 600px; --smush-placeholder-aspect-ratio: 600\/403;\" \/><\/span><\/a><span class=\"meta-category\"><a class=\"ai-machine-learning\" href=\"https:\/\/smartdev.com\/kr\/category\/blogs\/services\/ai-machine-learning\/\">AI \ubc0f \uba38\uc2e0 \ub7ec\ub2dd<\/a><a class=\"blogs\" href=\"https:\/\/smartdev.com\/kr\/category\/blogs\/\">\ube14\ub85c\uadf8<\/a><a class=\"featured\" href=\"https:\/\/smartdev.com\/kr\/category\/featured\/\">\ucd94\ucc9c<\/a><a class=\"healthcare-medical-services\" href=\"https:\/\/smartdev.com\/kr\/category\/blogs\/industries\/healthcare-medical-services\/\">\uc758\ub8cc \ubc0f \uc758\ub8cc \uc11c\ube44\uc2a4<\/a><a class=\"podcast\" href=\"https:\/\/smartdev.com\/kr\/category\/podcast\/\">Podcast<\/a><\/span><a class=\"entire-meta-link\" href=\"https:\/\/smartdev.com\/kr\/agentic-ai-and-healthcare\/\" ><span class=\"screen-reader-text\">Can Agentic AI Become the Next Big Driver of Healthcare Innovation?<\/span><\/a>\n            <div class=\"article-content-wrap\">\n              <div class=\"post-header\">\n                <span class=\"meta\"> 17 12\uc6d4 2025 <\/span>\n                <h3 class=\"title\">Can Agentic AI Become the Next Big Driver of Healthcare Innovation?<\/h3>\n              <\/div><!--\/post-header-->\n              <div class=\"excerpt\">\n                Healthcare stands at one of the most defining moments in its modern history. Rising system&hellip;              <\/div>\n            <\/div>\n\n            <div class=\"post-meta\">\n              <span class=\"meta-author\"> <a href=\"https:\/\/smartdev.com\/kr\/author\/duong-nguyenthuy\/\"> <i class=\"icon-default-style icon-salient-m-user\"><\/i> Duong Nguyen Thuy<\/a> <\/span>\n\n              \n              <div class=\"nectar-love-wrap\">\n                <a href=\"#\" class=\"nectar-love\" id=\"nectar-love-36461\" title=\"Love this\"> <i class=\"icon-salient-heart-2\"><\/i><span class=\"love-text\">Love<\/span><span class=\"total_loves\"><span class=\"nectar-love-count\">0<\/span><\/span><\/a>              <\/div><!--\/nectar-love-wrap-->\n            <\/div>\n\n          <\/div>\n\n        \n      <\/div><!--\/col-->\n\n      \n      <div class=\"col span_4 post-36426 post type-post status-publish format-standard has-post-thumbnail category-ai-machine-learning category-blogs category-featured category-it-services category-podcast tag-ai tag-ai-guardrails tag-ai-safety tag-ctrl-shifter-podcast tag-safety\" >\n\n        \n            <div class=\"inner-wrap post-36426 post type-post status-publish format-standard has-post-thumbnail category-ai-machine-learning category-blogs category-featured category-it-services category-podcast tag-ai tag-ai-guardrails tag-ai-safety tag-ctrl-shifter-podcast tag-safety\">\n\n            <a href=\"https:\/\/smartdev.com\/kr\/how-to-safely-scale-ai\/\"  class=\"img-link\"><span class=\"post-featured-img\"><img decoding=\"async\" width=\"600\" height=\"403\" data-src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/42541142_537Y_890mishd9lfl8pb3d0mj4d2vadkmsprcckmj0d8-600x403.jpg\" class=\"attachment-portfolio-thumb size-portfolio-thumb wp-post-image lazyload\" alt=\"\" title=\"\" data-sizes=\"(min-width: 1300px) 33vw, (min-width: 1000px) 33vw, (min-width: 690px) 100vw, 100vw\" data-srcset=\"https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/42541142_537Y_890mishd9lfl8pb3d0mj4d2vadkmsprcckmj0d8-600x403.jpg 600w, https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/42541142_537Y_890mishd9lfl8pb3d0mj4d2vadkmsprcckmj0d8-16x12.jpg 16w, https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/42541142_537Y_890mishd9lfl8pb3d0mj4d2vadkmsprcckmj0d8-900x604.jpg 900w, https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/42541142_537Y_890mishd9lfl8pb3d0mj4d2vadkmsprcckmj0d8-400x269.jpg 400w\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 600px; --smush-placeholder-aspect-ratio: 600\/403;\" \/><\/span><\/a><span class=\"meta-category\"><a class=\"ai-machine-learning\" href=\"https:\/\/smartdev.com\/kr\/category\/blogs\/services\/ai-machine-learning\/\">AI \ubc0f \uba38\uc2e0 \ub7ec\ub2dd<\/a><a class=\"blogs\" href=\"https:\/\/smartdev.com\/kr\/category\/blogs\/\">\ube14\ub85c\uadf8<\/a><a class=\"featured\" href=\"https:\/\/smartdev.com\/kr\/category\/featured\/\">\ucd94\ucc9c<\/a><a class=\"it-services\" href=\"https:\/\/smartdev.com\/kr\/category\/blogs\/industries\/it-services\/\">IT \uc11c\ube44\uc2a4<\/a><a class=\"podcast\" href=\"https:\/\/smartdev.com\/kr\/category\/podcast\/\">Podcast<\/a><\/span><a class=\"entire-meta-link\" href=\"https:\/\/smartdev.com\/kr\/how-to-safely-scale-ai\/\" ><span class=\"screen-reader-text\">Safely Scaling AI with Guardrails<\/span><\/a>\n            <div class=\"article-content-wrap\">\n              <div class=\"post-header\">\n                <span class=\"meta\"> 10 12\uc6d4 2025 <\/span>\n                <h3 class=\"title\">Safely Scaling AI with Guardrails<\/h3>\n              <\/div><!--\/post-header-->\n              <div class=\"excerpt\">\n                AI is transforming industries, automating processes, and driving innovation. However, as businesses scale their AI&hellip;              <\/div>\n            <\/div>\n\n            <div class=\"post-meta\">\n              <span class=\"meta-author\"> <a href=\"https:\/\/smartdev.com\/kr\/author\/duong-nguyenthuy\/\"> <i class=\"icon-default-style icon-salient-m-user\"><\/i> Duong Nguyen Thuy<\/a> <\/span>\n\n              \n              <div class=\"nectar-love-wrap\">\n                <a href=\"#\" class=\"nectar-love\" id=\"nectar-love-36426\" title=\"Love this\"> <i class=\"icon-salient-heart-2\"><\/i><span class=\"love-text\">Love<\/span><span class=\"total_loves\"><span class=\"nectar-love-count\">0<\/span><\/span><\/a>              <\/div><!--\/nectar-love-wrap-->\n            <\/div>\n\n          <\/div>\n\n        \n      <\/div><!--\/col-->\n\n      \n    <\/div><!--\/blog-recent-->\n\n  \n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_69d90f242709f\"  data-column-margin=\"default\" data-midnight=\"dark\" data-top-percent=\"4%\" data-bottom-percent=\"6%\"  class=\"wpb_row vc_row-fluid vc_row full-width-section vc_row-o-equal-height vc_row-flex  top_padding_phone_3pct bottom_padding_phone_3pct\"  style=\"padding-top: calc(100vw * 0.04); padding-bottom: calc(100vw * 0.06); \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-6 vc_col-xs-12 wpb_column column_container vc_column_container col padding-4-percent inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div 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wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-5 vc_col-xs-12 wpb_column column_container vc_column_container col padding-4-percent inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"top-bottom\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div id=\"fws_69d90f2427a69\" data-midnight=\"\" data-column-margin=\"default\" class=\"wpb_row vc_row-fluid vc_row inner_row  right_padding_0px left_padding_0px\"  style=\"\"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" 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blocks and components you need to create a truly professional website.<\/p>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f35816-o1\" lang=\"en-GB\" dir=\"ltr\" data-wpcf7-id=\"35816\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/kr\/wp-json\/wp\/v2\/podcast\/37622#wpcf7-f35816-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/kr\/wp-json\/wp\/v2\/podcast\/37622#wpcf7-f35816-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"35816\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_GB\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f35816-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> Full Name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"full-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"i.e. Davon Lean\" value=\"\" type=\"text\" name=\"full-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Email Address<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"i.e. davon@mail.com\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> \uc704\uce58<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" autocomplete=\"company\" aria-invalid=\"false\" placeholder=\"i.e. CTO\" value=\"\" type=\"text\" name=\"company\" \/><\/span> <\/label>\n<\/p>\n<p><label> \ud68c\uc0ac<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" autocomplete=\"company\" aria-invalid=\"false\" placeholder=\"i.e. SmartDev\" value=\"\" type=\"text\" name=\"company\" \/><\/span> <\/label>\n<\/p>\n<p><label class=\"last\"> Brief Summary of What You'd Like to Share<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" autocomplete=\"company\" aria-invalid=\"false\" placeholder=\"i.e. Data, AI, Digital Transformation,...\" value=\"\" type=\"text\" name=\"company\" \/><\/span> <\/label>\n<\/p>\n<div class=\"btn-submit-contact\">\n\t<p><button class=\"nectar-button large regular accent-color 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