{"id":40734,"date":"2026-09-11T03:20:55","date_gmt":"2026-09-11T03:20:55","guid":{"rendered":"https:\/\/smartdev.com\/?post_type=podcast&#038;p=40734"},"modified":"2026-09-11T03:29:44","modified_gmt":"2026-09-11T03:29:44","slug":"ep-17-why-great-software-still-fails-to-be-adopted","status":"publish","type":"podcast","link":"https:\/\/smartdev.com\/kr\/podcast\/ep-17-why-great-software-still-fails-to-be-adopted\/","title":{"rendered":"EP 17: Why Great Software Still Fails to Be Adopted"},"content":{"rendered":"<div id=\"fws_6aa40268a8364\"  data-column-margin=\"default\" data-midnight=\"light\" data-top-percent=\"7%\" data-bottom-percent=\"3%\"  class=\"wpb_row vc_row-fluid vc_row full-width-section  top_padding_tablet_6pct top_padding_phone_4pct bottom_padding_tablet_6pct bottom_padding_phone_4pct right_padding_phone_0px left_padding_phone_0px\"  style=\"padding-top: calc(100vw * 0.07); padding-bottom: calc(100vw * 0.03); \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"true\"><div class=\"inner-wrap row-bg-layer using-image\" ><div class=\"row-bg viewport-desktop using-image\"  style=\"background-image: url(https:\/\/smartdev.com\/wp-content\/uploads\/2024\/07\/banner-webinal.jpg); background-position: center top; background-repeat: no-repeat; \"><\/div><\/div><div class=\"row-bg-overlay row-bg-layer\" style=\"background: rgba(255,255,255,0.01); background: linear-gradient(to bottom,rgba(255,255,255,0.01) 0%,#00429e 100%);  opacity: 0.95; \"><\/div><\/div><div class=\"row_col_wrap_12 col span_12 light left\">\n\t<div  class=\"vc_col-sm-12 box-content-award wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<h5 style=\"text-align: left\" class=\"vc_custom_heading vc_do_custom_heading\" >Ctrl+Shifter Podcast<\/h5><h1 style=\"font-size: 56px;line-height: 1.2;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading\" ><a href=\"https:\/\/youtu.be\/ccE74MJ0mX4?si=95h12RmqR444ass8\">EP 17: Why Great Software Still Fails to Be Adopted<\/a><\/h1><p style=\"text-align: left\" class=\"vc_custom_heading vc_do_custom_heading vc_custom_1771994526794\" >February, 12, 2026<\/p><div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"height: 30px;\" class=\"divider\"><\/div><\/div><div id=\"fws_6aa40268a87f6\" data-midnight=\"\" data-column-margin=\"default\" class=\"wpb_row vc_row-fluid vc_row inner_row vc_row-o-equal-height vc_row-flex vc_row-o-content-middle\"  style=\"padding-top: 20px; padding-bottom: 20px; \"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div  class=\"vc_col-sm-1\/5 wpb_column column_container vc_column_container col child_column no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n<div class=\"wpb_text_column wpb_content_element  podcast-social left\" >\n\t<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-35829 alignnone\" src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2025\/11\/Youtube.svg\" alt=\"\" width=\"45\" height=\"45\" \/> <a href=\"https:\/\/www.youtube.com\/watch?v=xDe3vkTaInI\">Youtube<\/a><\/p>\n<\/div>\n\n\n\n\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-1\/5 wpb_column column_container vc_column_container col child_column no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n<div class=\"wpb_text_column wpb_content_element  podcast-social\" >\n\t<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-35830 alignnone\" src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2025\/11\/applepodcasts-1.svg\" alt=\"\" width=\"39\" height=\"39\" \/> <span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/podcasts.apple.com\/vn\/podcast\/ctrl-shifter-podcast\/id1824162919\">Apple Podcast<\/a><\/span><\/p>\n<\/div>\n\n\n\n\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-1\/5 wpb_column column_container vc_column_container col child_column no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n<div class=\"wpb_text_column wpb_content_element  podcast-social\" >\n\t<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-35831 alignnone\" src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2025\/11\/Vector.svg\" alt=\"\" width=\"39\" height=\"39\" \/> <a href=\"https:\/\/open.spotify.com\/episode\/4sK8yMnNdQ0Ex4urA1IqT1\">Spotify<\/a><\/p>\n<\/div>\n\n\n\n\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-1\/5 wpb_column column_container vc_column_container col child_column no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-1\/5 wpb_column column_container vc_column_container col child_column no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div><div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"height: 30px;\" class=\"divider\"><\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6aa40268a8c58\"  data-column-margin=\"default\" data-midnight=\"dark\" data-top-percent=\"4%\" data-bottom-percent=\"2%\"  class=\"wpb_row vc_row-fluid vc_row full-width-section vc_row-o-equal-height vc_row-flex vc_row-o-content-middle  top_padding_phone_16px bottom_padding_phone_16px right_padding_tablet_6pct right_padding_phone_20px left_padding_tablet_6pct left_padding_phone_20px\"  style=\"padding-top: calc(100vw * 0.04); padding-bottom: calc(100vw * 0.02); \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p>In this episode of Ctrl + Shifter Podcast, we are joined by \u00a0we\u2019re joined by <a id=\"ember2776\" class=\"ember-view\" tabindex=\"0\" href=\"https:\/\/www.linkedin.com\/in\/alsh89\/\">Aleksandra Shamanina<\/a>, Customer Success Manager in IT, to unpack one of the most common and costly-challenges in modern businesses: failed software adoption.<\/p>\n<p>Aleksandra shares why even the best tools fail to deliver results-not because of technology, but because of people, expectations, and organizational readiness. Drawing from her experience working with global enterprise clients, she reveals how customer success teams can turn adoption struggles into measurable business impact.<\/p>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6aa40268a8dec\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row full-width-section vc_row-o-equal-height vc_row-flex vc_row-o-content-middle  top_padding_phone_16px bottom_padding_phone_16px right_padding_tablet_6pct right_padding_phone_20px left_padding_tablet_6pct left_padding_phone_20px\"  style=\"padding-top: 28px; padding-bottom: 28px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-8 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n\t<div class=\"wpb_video_widget wpb_content_element vc_clearfix   vc_video-aspect-ratio-169 vc_video-el-width-100 vc_video-align-left\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n\t\t\t<div class=\"wpb_video_wrapper\"><iframe loading=\"lazy\" title=\"Why Great Software Still Fails to Be Adopted | Ctrl + Shifter Podcast EP 17\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/xDe3vkTaInI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-4 wpb_column column_container vc_column_container col padding-8-percent padding-3-percent_tablet no-extra-padding_phone flex_gap_desktop_10px\"  data-padding-pos=\"left\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"margin-top: 12.5px; height: 5px; margin-bottom: 12.5px;\" data-width=\"100%\" data-animate=\"yes\" data-animation-delay=\"\" data-color=\"accent-color\" class=\"divider-border\"><\/div><\/div><h6 style=\"text-align: left\" class=\"vc_custom_heading vc_do_custom_heading\" >Timestamp<\/h6><p style=\"font-size: 14px;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading vc_custom_1763302269142\" >00:00 Introduction<\/p><p style=\"font-size: 14px;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading vc_custom_1789095763030\" >2:35 - The biggest misconceptions about software adoption<\/p><p style=\"font-size: 14px;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading vc_custom_1789095780908\" >3:56 - Why adoption fails<\/p><p style=\"font-size: 14px;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading vc_custom_1789095802211\" >10:11 - How Customer Success drives real business impact<\/p><p style=\"font-size: 14px;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading vc_custom_1789095818070\" >14:05 - Early warning signs your customers aren't getting value<\/p><p style=\"font-size: 14px;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading vc_custom_1789095834404\" >20:27 - A practical adoption framework for Customer Success<\/p><p style=\"font-size: 14px;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading vc_custom_1789095850286\" >29:01 - How AI is transforming Customer Success workflows<\/p><p style=\"font-size: 14px;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading vc_custom_1789096642574\" >36:09 - Final thoughts &amp; Advice for Customer Success Manager<\/p>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6aa40268a987d\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row full-width-section vc_row-o-equal-height vc_row-flex vc_row-o-content-middle  top_padding_phone_16px bottom_padding_phone_16px right_padding_tablet_6pct right_padding_phone_20px left_padding_tablet_6pct left_padding_phone_20px\"  style=\"padding-top: 28px; padding-bottom: 28px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-8 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div class=\"iwithtext\"><div class=\"iwt-icon\"> <img decoding=\"async\" src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2025\/11\/Quote_1_.svg\" alt=\"\" \/> <\/div><div class=\"iwt-text\"> \n<p class=\"cvGsUA direction-ltr align-start para-style-body\" style=\"text-align: justify;\">Companies struggle because they move too fast, they don&#8217;t take the time to prepare people for change. And that&#8217;s why they can&#8217;t see the consequences: things end up worse than before, and they have to step back and start from the beginning.<\/p>\n <\/div><div class=\"clear\"><\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-4 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6aa40268a9b8e\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row full-width-section parallax_section top_padding_phone_30px bottom_padding_phone_0px\"  style=\"padding-top: 60px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\" data-parallax-speed=\"fast\" style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div id=\"fws_6aa40268a9d3d\" data-midnight=\"\" data-column-margin=\"default\" class=\"wpb_row vc_row-fluid vc_row inner_row\"  style=\"\"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col child_column centered-text no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h4 style=\"color: #1c53ca;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading wpb_animate_when_almost_visible wpb_fadeIn fadeIn\" >About Our Guest Speaker<\/h4>\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div><div id=\"fws_6aa40268a9e8c\" data-midnight=\"\" data-column-margin=\"default\" class=\"wpb_row vc_row-fluid vc_row inner_row vc_row-o-equal-height vc_row-flex vc_row-o-content-middle vc_custom_1763369097675 right_padding_40px left_padding_40px top_padding_tablet_30px top_padding_phone_16px bottom_padding_tablet_30px bottom_padding_phone_16px\"  style=\"padding-top: 45px; padding-bottom: 45px; \"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div  class=\"vc_col-sm-4 wpb_column column_container vc_column_container col child_column centered-text no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"img-with-aniamtion-wrap center\" data-max-width=\"75%\" data-max-width-mobile=\"default\" data-shadow=\"none\" data-animation=\"grow-in\" >\n      <div class=\"inner\">\n        <div class=\"hover-wrap\"> \n          <div class=\"hover-wrap-inner\">\n            <img loading=\"lazy\" decoding=\"async\" class=\"img-with-animation img-border-circle skip-lazy\" data-delay=\"0\" height=\"1254\" width=\"1254\" data-animation=\"grow-in\" src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Sep-11-2026-10_10_26-AM.png\" alt=\"\" srcset=\"https:\/\/smartdev.com\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Sep-11-2026-10_10_26-AM.png 1254w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Sep-11-2026-10_10_26-AM-300x300.png 300w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Sep-11-2026-10_10_26-AM-1024x1024.png 1024w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Sep-11-2026-10_10_26-AM-150x150.png 150w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Sep-11-2026-10_10_26-AM-768x768.png 768w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Sep-11-2026-10_10_26-AM-500x500.png 500w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Sep-11-2026-10_10_26-AM-12x12.png 12w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Sep-11-2026-10_10_26-AM-140x140.png 140w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Sep-11-2026-10_10_26-AM-100x100.png 100w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Sep-11-2026-10_10_26-AM-350x350.png 350w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/09\/ChatGPT-Image-Sep-11-2026-10_10_26-AM-800x800.png 800w\" sizes=\"auto, (max-width: 1254px) 100vw, 1254px\" \/>\n          <\/div>\n        <\/div>\n        \n      <\/div>\n    <\/div>\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-8 wpb_column column_container vc_column_container col child_column no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n<div class=\"wpb_text_column wpb_content_element  wpb_animate_when_almost_visible wpb_bottom-to-top bottom-to-top color-blue\" >\n\t<p><span style=\"font-size: 14pt;\"><strong>Aleksandra Shamanina<\/strong><\/span><\/p>\n<p class=\"cvGsUA direction-ltr align-start para-style-body\">Customer Success Manager at Xsolla<\/p>\n<\/div>\n\n\n\n<div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"height: 16px;\" class=\"divider\"><\/div><\/div><p style=\"font-size: 14px;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading wpb_animate_when_almost_visible wpb_bottom-to-top bottom-to-top\" >With over 10 years of experience working across global enterprises, Aleksandra shares practical insights into why even the most promising tools fail to deliver results. From misaligned expectations to lack of organizational readiness, she breaks down how customer success teams can bridge the gap between technology and real business impact.<\/p>\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6aa40268aab8b\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row  top_padding_phone_30px bottom_padding_phone_30px\"  style=\"padding-top: 60px; padding-bottom: 60px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<h4 style=\"color: #1c53ca;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading\" >Recommended For You<\/h4>\n\t<div class=\"wpb_raw_code wpb_raw_html wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"recommend-wrapper\"><div class=\"recommend-list\"><div class=\"recommend-item\"><div class=\"recommend-header\"><p class=\"recommend-item-title\"><a href=\"https:\/\/smartdev.com\/kr\/podcast\/ep-17-why-great-software-still-fails-to-be-adopted\/\">EP 17: Why Great Software Still Fails to Be Adopted<\/a><\/p><span class=\"recommend-arrow\">\u2192<\/span><\/div><a class=\"recommend-thumb\" href=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2026\/09\/1777867453099.jpg\" class=\"attachment-wide_small size-wide_small wp-post-image\" alt=\"\" srcset=\"https:\/\/smartdev.com\/wp-content\/uploads\/2026\/09\/1777867453099.jpg 800w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/09\/1777867453099-300x300.jpg 300w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/09\/1777867453099-150x150.jpg 150w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/09\/1777867453099-768x768.jpg 768w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/09\/1777867453099-500x500.jpg 500w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/09\/1777867453099-12x12.jpg 12w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/09\/1777867453099-140x140.jpg 140w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/09\/1777867453099-100x100.jpg 100w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/09\/1777867453099-350x350.jpg 350w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/div><div class=\"recommend-item\"><div class=\"recommend-header\"><p class=\"recommend-item-title\"><a href=\"https:\/\/smartdev.com\/kr\/podcast\/ep-16-maximizing-impact-with-customer-success-in-ai-product-companies\/\">EP 16: Maximizing Impact with Customer Success in AI Product Companies<\/a><\/p><span class=\"recommend-arrow\">\u2192<\/span><\/div><a class=\"recommend-thumb\" href=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"1080\" src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website.png\" class=\"attachment-wide_small size-wide_small wp-post-image\" alt=\"\" srcset=\"https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website.png 1080w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-300x300.png 300w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-1024x1024.png 1024w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-150x150.png 150w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-768x768.png 768w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-500x500.png 500w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-12x12.png 12w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-140x140.png 140w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-100x100.png 100w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-350x350.png 350w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/04\/Website-800x800.png 800w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/a><\/div><div class=\"recommend-item\"><div class=\"recommend-header\"><p class=\"recommend-item-title\"><a href=\"https:\/\/smartdev.com\/kr\/podcast\/ep-15-the-foundations-of-building-a-social-app\/\">EP 15: The Foundations of Building a Social App<\/a><\/p><span class=\"recommend-arrow\">\u2192<\/span><\/div><a class=\"recommend-thumb\" href=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"1080\" src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2026\/01\/Website-12.png\" class=\"attachment-wide_small size-wide_small wp-post-image\" alt=\"\" srcset=\"https:\/\/smartdev.com\/wp-content\/uploads\/2026\/01\/Website-12.png 1080w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/01\/Website-12-300x300.png 300w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/01\/Website-12-1024x1024.png 1024w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/01\/Website-12-150x150.png 150w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/01\/Website-12-768x768.png 768w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/01\/Website-12-500x500.png 500w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/01\/Website-12-12x12.png 12w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/01\/Website-12-140x140.png 140w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/01\/Website-12-100x100.png 100w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/01\/Website-12-350x350.png 350w, https:\/\/smartdev.com\/wp-content\/uploads\/2026\/01\/Website-12-800x800.png 800w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/a><\/div><\/div><div class=\"recommend-more\"><a class=\"nectar-button medium regular extra-color-1 has-icon  regular-button\" style=\"color: rgb(0, 0, 0); visibility: visible;\" href=\"https:\/\/smartdev.com\/kr\/podcasts\/\" data-color-override=\"false\" data-hover-color-override=\"false\" data-hover-text-color-override=\"#fff\"><span>EXPLORE MORE<\/span><i style=\"color: #000000;\" class=\"icon-button-arrow\"><\/i><\/a><\/div><\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6aa40268ae070\"  data-column-margin=\"default\" data-midnight=\"dark\" data-top-percent=\"6%\" data-bottom-percent=\"6%\"  class=\"wpb_row vc_row-fluid vc_row full-width-section has-row-bg-color\"  style=\"padding-top: calc(100vw * 0.06); padding-bottom: calc(100vw * 0.06); --row-bg-color: #ffffff;\"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop using-bg-color\"  style=\"background-color: #ffffff; \"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<h5 style=\"text-align: center\" class=\"vc_custom_heading vc_do_custom_heading\" >\uc6b0\ub9ac\uc758 \uc0dd\uac01<\/h5><h3 style=\"text-align: center\" class=\"vc_custom_heading vc_do_custom_heading\" ><span class=\"ez-toc-section\" id=\"Explore_insights_updates_and_industry_trends_from_our_team_of_technology_experts\"><\/span>\uae30\uc220 \uc804\ubb38\uac00\ub85c \uad6c\uc131\ub41c \ub2f9\uc0ac \ud300\uc73c\ub85c\ubd80\ud130 \ud1b5\ucc30\ub825, \uc5c5\ub370\uc774\ud2b8 \ubc0f \uc5c5\uacc4 \ub3d9\ud5a5\uc744 \uc0b4\ud3b4\ubcf4\uc138\uc694.<span class=\"ez-toc-section-end\"><\/span><\/h3><div id=\"fws_6aa40268ae3da\" data-midnight=\"\" data-column-margin=\"90px\" class=\"wpb_row vc_row-fluid vc_row inner_row vc_row-o-equal-height vc_row-flex vc_row-o-content-middle\"  style=\"padding-top: 3%; padding-bottom: 3%; \"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div  class=\"vc_col-sm-12 col-blog-recent-ct wpb_column column_container vc_column_container col child_column has-animation no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"reveal-from-bottom\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n    <div class=\"row blog-recent columns-3\" data-style=\"classic_enhanced\" data-color-scheme=\"light\" data-remove-post-date=\"1\" data-remove-post-author=\"1\" data-remove-post-comment-number=\"1\" data-remove-post-nectar-love=\"1\">\n\n      \n      <div class=\"col span_4 post-36473 post type-post status-publish format-standard has-post-thumbnail category-ai-machine-learning category-bfsi-fintech category-blogs category-featured category-podcast tag-ai tag-ai-in-banking tag-ctrl-shifter-podcast tag-digital-banking tag-modern-banking\" >\n\n        \n            <div class=\"inner-wrap post-36473 post type-post status-publish format-standard has-post-thumbnail category-ai-machine-learning category-bfsi-fintech category-blogs category-featured category-podcast tag-ai tag-ai-in-banking tag-ctrl-shifter-podcast tag-digital-banking tag-modern-banking\">\n\n            <a href=\"https:\/\/smartdev.com\/kr\/a-simple-guide-of-digital-banking\/\"  class=\"img-link\"><span class=\"post-featured-img\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"403\" src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/25735375_mobilebanksecure-600x403.jpg\" class=\"attachment-portfolio-thumb size-portfolio-thumb wp-post-image\" alt=\"\" title=\"\" sizes=\"auto, (min-width: 1300px) 33vw, (min-width: 1000px) 33vw, (min-width: 690px) 100vw, 100vw\" srcset=\"https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/25735375_mobilebanksecure-600x403.jpg 600w, https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/25735375_mobilebanksecure-18x12.jpg 18w, https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/25735375_mobilebanksecure-900x604.jpg 900w, https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/25735375_mobilebanksecure-400x269.jpg 400w\" \/><\/span><\/a><span class=\"meta-category\"><a class=\"ai-machine-learning\" href=\"https:\/\/smartdev.com\/kr\/category\/blogs\/services\/ai-machine-learning\/\">AI \ubc0f \uba38\uc2e0 \ub7ec\ub2dd<\/a><a class=\"bfsi-fintech\" href=\"https:\/\/smartdev.com\/kr\/category\/blogs\/industries\/bfsi-fintech\/\">BFSI\/\ud540\ud14c\ud06c<\/a><a class=\"blogs\" href=\"https:\/\/smartdev.com\/kr\/category\/blogs\/\">\ube14\ub85c\uadf8<\/a><a class=\"featured\" href=\"https:\/\/smartdev.com\/kr\/category\/featured\/\">\ucd94\ucc9c<\/a><a class=\"podcast\" href=\"https:\/\/smartdev.com\/kr\/category\/podcast\/\">Podcast<\/a><\/span><a class=\"entire-meta-link\" href=\"https:\/\/smartdev.com\/kr\/a-simple-guide-of-digital-banking\/\" ><span class=\"screen-reader-text\">Digital Banking: A Simple Guide to Modern Banking for Everyday Life<\/span><\/a>\n            <div class=\"article-content-wrap\">\n              <div class=\"post-header\">\n                <span class=\"meta\"> 17 12\uc6d4 2025 <\/span>\n                <h3 class=\"title\"><span class=\"ez-toc-section\" id=\"Digital_Banking_A_Simple_Guide_to_Modern_Banking_for_Everyday_Life\"><\/span>Digital Banking: A Simple Guide to Modern Banking for Everyday Life<span class=\"ez-toc-section-end\"><\/span><\/h3>\n              <\/div><!--\/post-header-->\n              <div class=\"excerpt\">\n                Digital banking has become part of daily life for millions of people around the world.&hellip;              <\/div>\n            <\/div>\n\n            <div class=\"post-meta\">\n              <span class=\"meta-author\"> <a href=\"https:\/\/smartdev.com\/kr\/author\/anh-nguyendieu\/\"> <i class=\"icon-default-style icon-salient-m-user\"><\/i> \ub514\uc6b0 \uc548 \uc751\uc6b0\uc60c<\/a> <\/span>\n\n              \n              <div class=\"nectar-love-wrap\">\n                <a href=\"#\" class=\"nectar-love\" id=\"nectar-love-36473\" title=\"Love this\"> <i class=\"icon-salient-heart-2\"><\/i><span class=\"love-text\">Love<\/span><span class=\"total_loves\"><span class=\"nectar-love-count\">4<\/span><\/span><\/a>              <\/div><!--\/nectar-love-wrap-->\n            <\/div>\n\n          <\/div>\n\n        \n      <\/div><!--\/col-->\n\n      \n      <div class=\"col span_4 post-36461 post type-post status-publish format-standard has-post-thumbnail category-ai-machine-learning category-blogs category-featured category-healthcare-medical-services category-podcast tag-ai tag-ai-in-health tag-ctrl-shifter-podcast tag-healthcare tag-healthcare-innovation\" >\n\n        \n            <div class=\"inner-wrap post-36461 post type-post status-publish format-standard has-post-thumbnail category-ai-machine-learning category-blogs category-featured category-healthcare-medical-services category-podcast tag-ai tag-ai-in-health tag-ctrl-shifter-podcast tag-healthcare tag-healthcare-innovation\">\n\n            <a href=\"https:\/\/smartdev.com\/kr\/agentic-ai-and-healthcare\/\"  class=\"img-link\"><span class=\"post-featured-img\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"403\" src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/medical-banner-with-doctor-patient-600x403.jpg\" class=\"attachment-portfolio-thumb size-portfolio-thumb wp-post-image\" alt=\"\" title=\"\" sizes=\"auto, (min-width: 1300px) 33vw, (min-width: 1000px) 33vw, (min-width: 690px) 100vw, 100vw\" srcset=\"https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/medical-banner-with-doctor-patient-600x403.jpg 600w, https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/medical-banner-with-doctor-patient-18x12.jpg 18w, https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/medical-banner-with-doctor-patient-900x604.jpg 900w, https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/medical-banner-with-doctor-patient-400x269.jpg 400w\" \/><\/span><\/a><span class=\"meta-category\"><a class=\"ai-machine-learning\" href=\"https:\/\/smartdev.com\/kr\/category\/blogs\/services\/ai-machine-learning\/\">AI \ubc0f \uba38\uc2e0 \ub7ec\ub2dd<\/a><a class=\"blogs\" href=\"https:\/\/smartdev.com\/kr\/category\/blogs\/\">\ube14\ub85c\uadf8<\/a><a class=\"featured\" href=\"https:\/\/smartdev.com\/kr\/category\/featured\/\">\ucd94\ucc9c<\/a><a class=\"healthcare-medical-services\" href=\"https:\/\/smartdev.com\/kr\/category\/blogs\/industries\/healthcare-medical-services\/\">\uc758\ub8cc \ubc0f \uc758\ub8cc \uc11c\ube44\uc2a4<\/a><a class=\"podcast\" href=\"https:\/\/smartdev.com\/kr\/category\/podcast\/\">Podcast<\/a><\/span><a class=\"entire-meta-link\" href=\"https:\/\/smartdev.com\/kr\/agentic-ai-and-healthcare\/\" ><span class=\"screen-reader-text\">Can Agentic AI Become the Next Big Driver of Healthcare Innovation?<\/span><\/a>\n            <div class=\"article-content-wrap\">\n              <div class=\"post-header\">\n                <span class=\"meta\"> 17 12\uc6d4 2025 <\/span>\n                <h3 class=\"title\"><span class=\"ez-toc-section\" id=\"Can_Agentic_AI_Become_the_Next_Big_Driver_of_Healthcare_Innovation\"><\/span>Can Agentic AI Become the Next Big Driver of Healthcare Innovation?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n              <\/div><!--\/post-header-->\n              <div class=\"excerpt\">\n                Healthcare stands at one of the most defining moments in its modern history. Rising system&hellip;              <\/div>\n            <\/div>\n\n            <div class=\"post-meta\">\n              <span class=\"meta-author\"> <a href=\"https:\/\/smartdev.com\/kr\/author\/anh-nguyendieu\/\"> <i class=\"icon-default-style icon-salient-m-user\"><\/i> \ub514\uc6b0 \uc548 \uc751\uc6b0\uc60c<\/a> <\/span>\n\n              \n              <div class=\"nectar-love-wrap\">\n                <a href=\"#\" class=\"nectar-love\" id=\"nectar-love-36461\" title=\"Love this\"> <i class=\"icon-salient-heart-2\"><\/i><span class=\"love-text\">Love<\/span><span class=\"total_loves\"><span class=\"nectar-love-count\">4<\/span><\/span><\/a>              <\/div><!--\/nectar-love-wrap-->\n            <\/div>\n\n          <\/div>\n\n        \n      <\/div><!--\/col-->\n\n      \n      <div class=\"col span_4 post-36426 post type-post status-publish format-standard has-post-thumbnail category-ai-machine-learning category-blogs category-featured category-it-services category-podcast tag-ai tag-ai-guardrails tag-ai-safety tag-ctrl-shifter-podcast tag-safety\" >\n\n        \n            <div class=\"inner-wrap post-36426 post type-post status-publish format-standard has-post-thumbnail category-ai-machine-learning category-blogs category-featured category-it-services category-podcast tag-ai tag-ai-guardrails tag-ai-safety tag-ctrl-shifter-podcast tag-safety\">\n\n            <a href=\"https:\/\/smartdev.com\/kr\/how-to-safely-scale-ai\/\"  class=\"img-link\"><span class=\"post-featured-img\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"403\" src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/42541142_537Y_890mishd9lfl8pb3d0mj4d2vadkmsprcckmj0d8-600x403.jpg\" class=\"attachment-portfolio-thumb size-portfolio-thumb wp-post-image\" alt=\"\" title=\"\" sizes=\"auto, (min-width: 1300px) 33vw, (min-width: 1000px) 33vw, (min-width: 690px) 100vw, 100vw\" srcset=\"https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/42541142_537Y_890mishd9lfl8pb3d0mj4d2vadkmsprcckmj0d8-600x403.jpg 600w, https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/42541142_537Y_890mishd9lfl8pb3d0mj4d2vadkmsprcckmj0d8-16x12.jpg 16w, https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/42541142_537Y_890mishd9lfl8pb3d0mj4d2vadkmsprcckmj0d8-900x604.jpg 900w, https:\/\/smartdev.com\/wp-content\/uploads\/2025\/12\/42541142_537Y_890mishd9lfl8pb3d0mj4d2vadkmsprcckmj0d8-400x269.jpg 400w\" \/><\/span><\/a><span class=\"meta-category\"><a class=\"ai-machine-learning\" href=\"https:\/\/smartdev.com\/kr\/category\/blogs\/services\/ai-machine-learning\/\">AI \ubc0f \uba38\uc2e0 \ub7ec\ub2dd<\/a><a class=\"blogs\" href=\"https:\/\/smartdev.com\/kr\/category\/blogs\/\">\ube14\ub85c\uadf8<\/a><a class=\"featured\" href=\"https:\/\/smartdev.com\/kr\/category\/featured\/\">\ucd94\ucc9c<\/a><a class=\"it-services\" href=\"https:\/\/smartdev.com\/kr\/category\/blogs\/industries\/it-services\/\">IT \uc11c\ube44\uc2a4<\/a><a class=\"podcast\" href=\"https:\/\/smartdev.com\/kr\/category\/podcast\/\">Podcast<\/a><\/span><a class=\"entire-meta-link\" href=\"https:\/\/smartdev.com\/kr\/how-to-safely-scale-ai\/\" ><span class=\"screen-reader-text\">Safely Scaling AI with Guardrails<\/span><\/a>\n            <div class=\"article-content-wrap\">\n              <div class=\"post-header\">\n                <span class=\"meta\"> 10 12\uc6d4 2025 <\/span>\n                <h3 class=\"title\"><span class=\"ez-toc-section\" id=\"Safely_Scaling_AI_with_Guardrails\"><\/span>Safely Scaling AI with Guardrails<span class=\"ez-toc-section-end\"><\/span><\/h3>\n              <\/div><!--\/post-header-->\n              <div class=\"excerpt\">\n                AI is transforming industries, automating processes, and driving innovation. However, as businesses scale their AI&hellip;              <\/div>\n            <\/div>\n\n            <div class=\"post-meta\">\n              <span class=\"meta-author\"> <a href=\"https:\/\/smartdev.com\/kr\/author\/anh-nguyendieu\/\"> <i class=\"icon-default-style icon-salient-m-user\"><\/i> \ub514\uc6b0 \uc548 \uc751\uc6b0\uc60c<\/a> <\/span>\n\n              \n              <div class=\"nectar-love-wrap\">\n                <a href=\"#\" class=\"nectar-love\" id=\"nectar-love-36426\" title=\"Love this\"> <i class=\"icon-salient-heart-2\"><\/i><span class=\"love-text\">Love<\/span><span class=\"total_loves\"><span class=\"nectar-love-count\">4<\/span><\/span><\/a>              <\/div><!--\/nectar-love-wrap-->\n            <\/div>\n\n          <\/div>\n\n        \n      <\/div><!--\/col-->\n\n      \n    <\/div><!--\/blog-recent-->\n\n  \n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6aa40268b5a8a\"  data-column-margin=\"default\" data-midnight=\"dark\" data-top-percent=\"4%\" data-bottom-percent=\"6%\"  class=\"wpb_row vc_row-fluid vc_row full-width-section vc_row-o-equal-height vc_row-flex  top_padding_phone_3pct bottom_padding_phone_3pct\"  style=\"padding-top: calc(100vw * 0.04); padding-bottom: calc(100vw * 0.06); \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-6 vc_col-xs-12 wpb_column column_container vc_column_container col padding-4-percent inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div class=\"img-with-aniamtion-wrap\" data-max-width=\"100%\" data-max-width-mobile=\"default\" data-border-radius=\"15px\" data-shadow=\"none\" data-animation=\"grow-in\" >\n      <div class=\"inner\">\n        <div class=\"hover-wrap\"> \n          <div class=\"hover-wrap-inner\">\n            <img loading=\"lazy\" decoding=\"async\" class=\"img-with-animation skip-lazy\" data-delay=\"0\" height=\"743\" width=\"616\" data-animation=\"grow-in\" src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2025\/11\/podcast-contact.png\" alt=\"\" srcset=\"https:\/\/smartdev.com\/wp-content\/uploads\/2025\/11\/podcast-contact.png 616w, https:\/\/smartdev.com\/wp-content\/uploads\/2025\/11\/podcast-contact-249x300.png 249w, https:\/\/smartdev.com\/wp-content\/uploads\/2025\/11\/podcast-contact-10x12.png 10w\" sizes=\"auto, (max-width: 616px) 100vw, 616px\" \/>\n          <\/div>\n        <\/div>\n        \n      <\/div>\n    <\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-1 vc_col-xs-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n\n\t<div  class=\"vc_col-sm-5 vc_col-xs-12 wpb_column column_container vc_column_container col padding-4-percent inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"top-bottom\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div id=\"fws_6aa40268b6447\" data-midnight=\"\" data-column-margin=\"default\" class=\"wpb_row vc_row-fluid vc_row inner_row  right_padding_0px left_padding_0px\"  style=\"\"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div style=\"\" class=\"vc_col-sm-12 contact-podcast wpb_column column_container vc_column_container col child_column has-animation no-extra-padding right_margin_0px left_margin_0px inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-using-bg=\"true\" data-border-radius=\"10px\" data-padding-pos=\"top-bottom\" data-has-bg-color=\"true\" data-bg-color=\"#ffffff\" data-bg-opacity=\"1\" data-animation=\"fade-in-from-bottom\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" ><div class=\"column-bg-overlay-wrap column-bg-layer\" data-bg-animation=\"none\"><div class=\"column-bg-overlay\" style=\"opacity: 1; background-color: #ffffff;\"><\/div><\/div>\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h4 style=\"color: #000000;text-align: left\" class=\"vc_custom_heading vc_do_custom_heading\" >Join us today<\/h4><p style=\"text-align: left\" class=\"vc_custom_heading vc_do_custom_heading\" >Clarity gives you the blocks and components you need to create a truly professional website.<\/p>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f35816-o1\" lang=\"en-GB\" dir=\"ltr\" data-wpcf7-id=\"35816\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/kr\/wp-json\/wp\/v2\/podcast\/40734#wpcf7-f35816-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/kr\/wp-json\/wp\/v2\/podcast\/40734#wpcf7-f35816-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"35816\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_GB\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f35816-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> Full Name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"full-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"i.e. Davon Lean\" value=\"\" type=\"text\" name=\"full-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Email Address<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"i.e. davon@mail.com\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> \uc704\uce58<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" autocomplete=\"company\" aria-invalid=\"false\" placeholder=\"i.e. CTO\" value=\"\" type=\"text\" name=\"company\" \/><\/span> <\/label>\n<\/p>\n<p><label> \ud68c\uc0ac<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" autocomplete=\"company\" aria-invalid=\"false\" placeholder=\"i.e. SmartDev\" value=\"\" type=\"text\" name=\"company\" \/><\/span> <\/label>\n<\/p>\n<p><label class=\"last\"> Brief Summary of What You'd Like to Share<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" autocomplete=\"company\" aria-invalid=\"false\" placeholder=\"i.e. Data, AI, Digital Transformation,...\" value=\"\" type=\"text\" name=\"company\" \/><\/span> <\/label>\n<\/p>\n<div class=\"btn-submit-contact\">\n\t<p><button class=\"nectar-button large regular accent-color regular-button\" style=\"visibility: visible;\" href=\"#\" data-color-override=\"false\" data-hover-color-override=\"false\" data-hover-text-color-override=\"#fff\" type=\"submit\"><span>Join the Podcast<\/span><\/button>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"kr\"\/><\/form>\n<\/div>\n\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"intro\"  data-column-margin=\"default\" data-midnight=\"light\" data-top-percent=\"4%\" data-bottom-percent=\"4%\"  class=\"wpb_row vc_row-fluid vc_row full-width-section has-row-bg-color row-bg-border-top top_padding_phone_20pct bottom_padding_phone_20pct\"  style=\"padding-top: calc(100vw * 0.04); padding-bottom: calc(100vw * 0.04); --row-bg-color: #0049b2;\"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop using-bg-color\"  style=\"background-color: #0049b2; \"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 light left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col centered-text padding-6-percent right_margin_phone_0px left_margin_phone_0px inherit_tablet no-extra-padding_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div id=\"fws_6aa40268b90b2\" data-midnight=\"\" data-column-margin=\"default\" class=\"wpb_row vc_row-fluid vc_row inner_row  right_padding_18pct left_padding_18pct right_padding_tablet_6pct right_padding_phone_0px left_padding_tablet_6pct left_padding_phone_0px\"  style=\"\"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col child_column has-animation no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"fade-in-from-bottom\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h4 style=\"color: #e5f4ff;text-align: center\" class=\"vc_custom_heading vc_do_custom_heading\" >\ub274\uc2a4\ub808\ud130\ub97c \uad6c\ub3c5\ud558\uc138\uc694<\/h4><h6 style=\"color: #e5f4ff;text-align: center\" class=\"vc_custom_heading vc_do_custom_heading\" >SmartDev\uc640 \ud568\uaed8 \uae30\uc220 \uc5c5\uacc4\ub97c \uc120\ub3c4\ud558\uc138\uc694! \ucd5c\uc2e0 IT \ub274\uc2a4, \uc5c5\ub370\uc774\ud2b8, \uc778\uc0ac\uc774\ud2b8\ub97c \ubc1b\uc544\ubcf4\uc2dc\ub824\uba74 \ub274\uc2a4\ub808\ud130\ub97c \uad6c\ub3c5\ud558\uc138\uc694.<\/h6>\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div><div id=\"fws_6aa40268b935f\" data-midnight=\"\" data-column-margin=\"default\" class=\"wpb_row vc_row-fluid vc_row inner_row  right_padding_30pct left_padding_30pct right_padding_tablet_24pct right_padding_phone_0pct left_padding_tablet_24pct left_padding_phone_0pct\"  style=\"\"><div class=\"row-bg-wrap\"> <div class=\"row-bg\" ><\/div> <\/div><div class=\"row_col_wrap_12_inner col span_12  left\">\n\t<div style=\"margin-top: 0%; margin-bottom: 0%; \" class=\"vc_col-sm-12 ctf_subscribe_section wpb_column column_container vc_column_container col child_column has-animation no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"   data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"fade-in-from-bottom\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f24863-o2\" lang=\"en-GB\" dir=\"ltr\" data-wpcf7-id=\"24863\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/kr\/wp-json\/wp\/v2\/podcast\/40734#wpcf7-f24863-o2\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/kr\/wp-json\/wp\/v2\/podcast\/40734#wpcf7-f24863-o2\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"24863\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_GB\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f24863-o2\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"subscribe-form d-flex\">\n\t<lable class=\"email-input\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"\uc774\uba54\uc77c\uc744 \uc785\ub825\ud558\uc138\uc694\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/lable>\n\t<lable class=\"btn-submit\">\n\t\t<p><button class=\"nectar-button large regular accent-color regular-button\" style=\"visibility: visible;\" href=\"#\" data-color-override=\"false\" data-hover-color-override=\"false\" data-hover-text-color-override=\"#fff\" type=\"submit\"><span>\ubcf4\ub0b4\ub2e4<\/span><\/button>\n\t\t<\/p>\n\t<\/lable>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"kr\"\/><\/form>\n<\/div>\n\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"\u2026","protected":false},"author":44,"featured_media":40735,"template":"","class_list":["post-40734","podcast","type-podcast","status-publish","has-post-thumbnail"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>EP 17: Why Great Software Still Fails to Be Adopted | SmartDev<\/title>\n<meta name=\"description\" content=\"Discover why great software still fails to be adopted and how customer success, change readiness, and AI can help businesses drive stronger software adoption.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smartdev.com\/kr\/podcast\/ep-17-why-great-software-still-fails-to-be-adopted\/\" \/>\n<meta property=\"og:locale\" content=\"ko_KR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"EP 17: Why Great Software Still Fails to Be Adopted | SmartDev\" \/>\n<meta property=\"og:description\" content=\"Discover why great software still fails to be adopted and how customer success, change readiness, and AI can help businesses drive stronger software adoption.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/smartdev.com\/kr\/podcast\/ep-17-why-great-software-still-fails-to-be-adopted\/\" \/>\n<meta property=\"og:site_name\" content=\"SmartDev\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.youtube.com\/@smartdevllc\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-11T03:29:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/smartdev.com\/wp-content\/uploads\/2026\/09\/1777867453099.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@smartdevllc\" \/>\n<meta name=\"twitter:label1\" content=\"\uc608\uc0c1 \ub418\ub294 \ud310\ub3c5 \uc2dc\uac04\" \/>\n\t<meta name=\"twitter:data1\" content=\"3\ubd84\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/podcast\\\/ep-17-why-great-software-still-fails-to-be-adopted\\\/\",\"url\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/podcast\\\/ep-17-why-great-software-still-fails-to-be-adopted\\\/\",\"name\":\"EP 17: Why Great Software Still Fails to Be Adopted | SmartDev\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/podcast\\\/ep-17-why-great-software-still-fails-to-be-adopted\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/podcast\\\/ep-17-why-great-software-still-fails-to-be-adopted\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/smartdev.com\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/1777867453099.jpg\",\"datePublished\":\"2026-09-11T03:20:55+00:00\",\"dateModified\":\"2026-09-11T03:29:44+00:00\",\"description\":\"Discover why great software still fails to be adopted and how customer success, change readiness, and AI can help businesses drive stronger software adoption.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/podcast\\\/ep-17-why-great-software-still-fails-to-be-adopted\\\/#breadcrumb\"},\"inLanguage\":\"ko-KR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/smartdev.com\\\/kr\\\/podcast\\\/ep-17-why-great-software-still-fails-to-be-adopted\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ko-KR\",\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/podcast\\\/ep-17-why-great-software-still-fails-to-be-adopted\\\/#primaryimage\",\"url\":\"https:\\\/\\\/smartdev.com\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/1777867453099.jpg\",\"contentUrl\":\"https:\\\/\\\/smartdev.com\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/1777867453099.jpg\",\"width\":800,\"height\":800},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/podcast\\\/ep-17-why-great-software-still-fails-to-be-adopted\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/smartdev.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"EP 17: Why Great Software Still Fails to Be Adopted\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/#website\",\"url\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/\",\"name\":\"SmartDev\",\"description\":\"Al Powered Software Development\",\"publisher\":{\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/#organization\"},\"alternateName\":\"SmartDev\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ko-KR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/#organization\",\"name\":\"SmartDev\",\"alternateName\":\"SmartDev\",\"url\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ko-KR\",\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/smartdev.com\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/SMD-Logo-New-Main-scaled.png\",\"contentUrl\":\"https:\\\/\\\/smartdev.com\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/SMD-Logo-New-Main-scaled.png\",\"width\":2560,\"height\":550,\"caption\":\"SmartDev\"},\"image\":{\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.youtube.com\\\/@smartdevllc\",\"https:\\\/\\\/x.com\\\/smartdevllc\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/4873071\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"EP 17: Why Great Software Still Fails to Be Adopted | SmartDev","description":"Discover why great software still fails to be adopted and how customer success, change readiness, and AI can help businesses drive stronger software adoption.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/smartdev.com\/kr\/podcast\/ep-17-why-great-software-still-fails-to-be-adopted\/","og_locale":"ko_KR","og_type":"article","og_title":"EP 17: Why Great Software Still Fails to Be Adopted | SmartDev","og_description":"Discover why great software still fails to be adopted and how customer success, change readiness, and AI can help businesses drive stronger software adoption.","og_url":"https:\/\/smartdev.com\/kr\/podcast\/ep-17-why-great-software-still-fails-to-be-adopted\/","og_site_name":"SmartDev","article_publisher":"https:\/\/www.youtube.com\/@smartdevllc","article_modified_time":"2026-09-11T03:29:44+00:00","og_image":[{"width":800,"height":800,"url":"https:\/\/smartdev.com\/wp-content\/uploads\/2026\/09\/1777867453099.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@smartdevllc","twitter_misc":{"\uc608\uc0c1 \ub418\ub294 \ud310\ub3c5 \uc2dc\uac04":"3\ubd84"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/smartdev.com\/kr\/podcast\/ep-17-why-great-software-still-fails-to-be-adopted\/","url":"https:\/\/smartdev.com\/kr\/podcast\/ep-17-why-great-software-still-fails-to-be-adopted\/","name":"EP 17: Why Great Software Still Fails to Be Adopted | SmartDev","isPartOf":{"@id":"https:\/\/smartdev.com\/kr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/smartdev.com\/kr\/podcast\/ep-17-why-great-software-still-fails-to-be-adopted\/#primaryimage"},"image":{"@id":"https:\/\/smartdev.com\/kr\/podcast\/ep-17-why-great-software-still-fails-to-be-adopted\/#primaryimage"},"thumbnailUrl":"https:\/\/smartdev.com\/wp-content\/uploads\/2026\/09\/1777867453099.jpg","datePublished":"2026-09-11T03:20:55+00:00","dateModified":"2026-09-11T03:29:44+00:00","description":"Discover why great software still fails to be adopted and how customer success, change readiness, and AI can help businesses drive stronger software adoption.","breadcrumb":{"@id":"https:\/\/smartdev.com\/kr\/podcast\/ep-17-why-great-software-still-fails-to-be-adopted\/#breadcrumb"},"inLanguage":"ko-KR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/smartdev.com\/kr\/podcast\/ep-17-why-great-software-still-fails-to-be-adopted\/"]}]},{"@type":"ImageObject","inLanguage":"ko-KR","@id":"https:\/\/smartdev.com\/kr\/podcast\/ep-17-why-great-software-still-fails-to-be-adopted\/#primaryimage","url":"https:\/\/smartdev.com\/wp-content\/uploads\/2026\/09\/1777867453099.jpg","contentUrl":"https:\/\/smartdev.com\/wp-content\/uploads\/2026\/09\/1777867453099.jpg","width":800,"height":800},{"@type":"BreadcrumbList","@id":"https:\/\/smartdev.com\/kr\/podcast\/ep-17-why-great-software-still-fails-to-be-adopted\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/smartdev.com\/"},{"@type":"ListItem","position":2,"name":"EP 17: Why Great Software Still Fails to Be Adopted"}]},{"@type":"WebSite","@id":"https:\/\/smartdev.com\/kr\/#website","url":"https:\/\/smartdev.com\/kr\/","name":"\uc2a4\ub9c8\ud2b8\ub370\ube0c","description":"AI \uae30\ubc18 \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uac1c\ubc1c","publisher":{"@id":"https:\/\/smartdev.com\/kr\/#organization"},"alternateName":"SmartDev","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/smartdev.com\/kr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ko-KR"},{"@type":"Organization","@id":"https:\/\/smartdev.com\/kr\/#organization","name":"\uc2a4\ub9c8\ud2b8\ub370\ube0c","alternateName":"SmartDev","url":"https:\/\/smartdev.com\/kr\/","logo":{"@type":"ImageObject","inLanguage":"ko-KR","@id":"https:\/\/smartdev.com\/kr\/#\/schema\/logo\/image\/","url":"https:\/\/smartdev.com\/wp-content\/uploads\/2025\/04\/SMD-Logo-New-Main-scaled.png","contentUrl":"https:\/\/smartdev.com\/wp-content\/uploads\/2025\/04\/SMD-Logo-New-Main-scaled.png","width":2560,"height":550,"caption":"SmartDev"},"image":{"@id":"https:\/\/smartdev.com\/kr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.youtube.com\/@smartdevllc","https:\/\/x.com\/smartdevllc","https:\/\/www.linkedin.com\/company\/4873071\/"]}]}},"_links":{"self":[{"href":"https:\/\/smartdev.com\/kr\/wp-json\/wp\/v2\/podcast\/40734","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smartdev.com\/kr\/wp-json\/wp\/v2\/podcast"}],"about":[{"href":"https:\/\/smartdev.com\/kr\/wp-json\/wp\/v2\/types\/podcast"}],"author":[{"embeddable":true,"href":"https:\/\/smartdev.com\/kr\/wp-json\/wp\/v2\/users\/44"}],"version-history":[{"count":5,"href":"https:\/\/smartdev.com\/kr\/wp-json\/wp\/v2\/podcast\/40734\/revisions"}],"predecessor-version":[{"id":40745,"href":"https:\/\/smartdev.com\/kr\/wp-json\/wp\/v2\/podcast\/40734\/revisions\/40745"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/smartdev.com\/kr\/wp-json\/wp\/v2\/media\/40735"}],"wp:attachment":[{"href":"https:\/\/smartdev.com\/kr\/wp-json\/wp\/v2\/media?parent=40734"}],"curies":[{"name":"\uc6cc\ub4dc\ud504\ub808\uc2a4","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}