{"id":25569,"date":"2024-08-21T14:38:17","date_gmt":"2024-08-21T07:38:17","guid":{"rendered":"https:\/\/www.smartdev.com\/?p=25070"},"modified":"2024-08-21T14:38:17","modified_gmt":"2024-08-21T07:38:17","slug":"what-if-your-business-could-talk-back","status":"publish","type":"post","link":"https:\/\/smartdev.com\/kr\/what-if-your-business-could-talk-back\/","title":{"rendered":"What If Your Business Could Talk Back?"},"content":{"rendered":"<p><span data-contrast=\"auto\">Imagine a world where your business could have a conversation with you\u2014answering questions, providing insights, and guiding decisions\u2014all in real-time. This is no longer a far-fetched idea but a reality with <\/span><b><span data-contrast=\"auto\">Conversational AI.<\/span><\/b><span data-contrast=\"auto\"> As this technology continues to advance, businesses are beginning to realize the potential of making their data and systems more interactive, responsive, and intelligent.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"The_Power_of_a_Talking_Business\"><\/span><b><span data-contrast=\"auto\">The Power of a Talking Business<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span data-contrast=\"auto\">Conversational AI, exemplified by tools like ChatGPT, is revolutionizing how businesses operate. The rise of &#8220;Chat&#8221; interfaces is changing the way companies interact with their data and customers. But what if your business could not just listen, but also talk back? What if it could provide you with the answers you need, exactly when you need them?<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"From_A_%E2%80%9CMass%E2%80%9D_ChatGPT_to_Your_Own_AI-Powered_Assistant\"><\/span><b><span data-contrast=\"auto\">From A \u201cMass&#8221; ChatGPT to Your Own AI-Powered Assistant<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span data-contrast=\"auto\">ChatGPT and other Large Language Models (LLMs) are powerful tools, trained on vast amounts of public information. They can answer a wide range of questions and provide insights across various domains. But here&#8217;s the catch\u2014these models don\u2019t know your business like you do. They lack the context of your specific operations, products, and industry nuances.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Imagine if your business could talk back in a way that was tailored to your unique needs. By integrating LLMs into your Knowledge Management Systems, you can create a custom AI-powered assistant that understands your business as well as you do. This assistant could provide instant answers, generate insights, and help you make informed decisions, all through natural language conversations.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"A_New_Era_for_Knowledge_Management\"><\/span><b><span data-contrast=\"auto\">A New Era for Knowledge Management<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span data-contrast=\"auto\">Integrating AI and ML into your Knowledge Management Systems isn\u2019t just about automating tasks; it\u2019s about making your business smarter and more responsive. While off-the-shelf AI solutions offer a starting point, they often fall short of meeting the unique demands of your organization. A custom AI solution, designed to fit your business, can ensure that your systems not only talk back but do so with relevance and precision.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Here are some use cases of how KMS being transformed by integrating AI &amp; ML:<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\"> <img decoding=\"async\" class=\"aligncenter size-large wp-image-25072 lazyload\" data-src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2024\/08\/Screenshot-2024-08-23-at-14.34.47-1024x1019.png\" alt=\"\" width=\"1024\" height=\"1019\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/1019;\" \/><\/span><\/p>\n<p><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Business_Intelligence_Reimagined\"><\/span><b><span data-contrast=\"auto\">Business Intelligence Reimagined<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span data-contrast=\"auto\">How does Business Intelligence differ from the &#8216;Talking Business with AI&#8217; approach we&#8217;re introducing? Traditional Business Intelligence (BI) tools are great at organizing and presenting data. However, they often require manual interpretation and action. What if, instead of relying on static reports, your business could engage in a conversation with you? With Conversational AI, this becomes possible. Imagine asking your system, &#8220;Which product line is underperforming this quarter?&#8221; and getting an instant, actionable answer. Let&#8217;s explore a fundamental comparison between BI and AI in terms of deriving business insights.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\"><img decoding=\"async\" class=\"aligncenter size-large wp-image-25073 lazyload\" data-src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2024\/08\/Screenshot-2024-08-23-at-14.34.55-1024x603.png\" alt=\"\" width=\"1024\" height=\"603\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/603;\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Beyond_Dashboards_The_Future_is_Chatboards\"><\/span><b><span data-contrast=\"auto\">Beyond Dashboards: The Future is Chatboards<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span data-contrast=\"auto\">Dashboards have been the backbone of data visualization, but they require users to navigate complex interfaces. What if you could bypass these hurdles and simply ask your business what you need to know? Chatboards are the next evolution, allowing you to interact with your data using natural language. Your business can now talk back, providing you with the insights you need, exactly when you need them.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u00a0<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Join_the_Conversation_with_SmartDev_Applied_AI_Lab\"><\/span><b><span data-contrast=\"auto\">Join the Conversation with SmartDev &amp; Applied AI Lab\u00a0<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span data-contrast=\"auto\">Curious about how to make your business talk back? Join us for an upcoming webinar where we\u2019ll dive into the potential of Conversational AI. Learn how to transform your operations and make your business more responsive, intelligent, and interactive.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\"><img decoding=\"async\" class=\"aligncenter size-large wp-image-25059 lazyload\" data-src=\"https:\/\/smartdev.com\/wp-content\/uploads\/2024\/08\/Webinar-5-Main-Poster-300P-04.54.15-1024x576.png\" alt=\"\" width=\"1024\" height=\"576\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/576;\" \/><\/span><\/p>\n<p>\ud83d\udd0d\u00a0<strong>\ubc30\uc6b8 \ub0b4\uc6a9:<\/strong><\/p>\n<p>\ud83d\udd3b\u00a0<strong>The Rise of Conversational AI:<\/strong>\u00a0Explore why Conversational AI is becoming increasingly popular and how it\u2019s revolutionizing business communication.<\/p>\n<p>\ud83d\udd3b\u00a0<strong>Enterprise Use Cases:<\/strong>\u00a0Discover practical examples of Conversational AI in action across various industries and business functions.<\/p>\n<p>\ud83d\udd3b\u00a0<strong>Challenges &amp; Opportunities:<\/strong>\u00a0Gain valuable insights into the challenges and opportunities that come with adopting Conversational AI.<\/p>\n<p>\ud83d\udd3b\u00a0<strong>Building Your Strategy:<\/strong>\u00a0Learn how to develop effective strategies and models for implementing Conversational AI in your organization.<\/p>\n<p>\ud83d\udd3b\u00a0<strong>Efficient Implementation:<\/strong>\u00a0Uncover the key factors that contribute to the quick and cost-effective deployment of Conversational AI solutions.<\/p>\n<p>\ud83d\udd0d\u00a0<strong>Who You Will Meet:<\/strong><\/p>\n<p><strong>1. Alex Lang (Chief Commercial Officer, SmartDev):\u00a0<\/strong><\/p>\n<p><span data-contrast=\"none\">\ud22c\uc639\uc740 \uc18c\ud504\ud2b8\uc6e8\uc5b4 \ubc0f IT \uc544\uc6c3\uc18c\uc2f1 \uc5c5\uacc4\uc5d0\uc11c 14\ub144 \uc774\uc0c1\uc758 \uacbd\ub825\uc744 \ubcf4\uc720\ud558\uace0 \uc788\uc73c\uba70, \ud2b9\ud788 \uc544\uc2dc\uc544 \ud0dc\ud3c9\uc591, \ud55c\uad6d, \uc77c\ubcf8, \uc720\ub7fd, \ubbf8\uad6d \uc804\uc5ed\uc5d0\uc11c 12\ub144\uac04 \uae00\ub85c\ubc8c \uc0ac\uc5c5 \uac1c\ubc1c, \uc601\uc5c5 \ubc0f \ub9c8\ucf00\ud305\uc5d0 \uc9d1\uc911\ud588\uc2b5\ub2c8\ub2e4. \uadf8\uc758 \uacbd\ub825\uc740 \ub2e4\uc591\ud55c \uc2dc\uc7a5\uc744 \ud0d0\uc0c9\ud558\uace0 \uc0ac\uc5c5 \uc131\uc7a5\uc744 \ucd09\uc9c4\ud558\ub294 \uc804\ubb38\uc131\uc744 \ubcf4\uc5ec\uc8fc\ub294 \uc911\uc694\ud55c \uc5c5\uc801\uacfc \uc218\uc0c1 \uacbd\ub825\uc73c\ub85c \uac00\ub4dd\ud569\ub2c8\ub2e4. \ud22c\uc639\uc758 \uc5ec\uc815\uc5d0\ub294 \uc88c\uc808\uc5d0\uc11c \uc5bb\uc740 \uadc0\uc911\ud55c \uad50\ud6c8\uc774 \ub2f4\uaca8 \uc788\uc73c\uba70, \uc774\ub97c \ud1b5\ud574 \ud68c\ubcf5\ub825\uacfc \uc804\ub7b5\uc801 \ud1b5\ucc30\ub825\uc744 \uac08\uace0\ub2e6\uc558\uc2b5\ub2c8\ub2e4.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<p><strong>2. Dr Hung Dao Huu (Chief AI Scientist, Applied AI Lab): \u00a0<\/strong><\/p>\n<p><span data-contrast=\"auto\">\ubca0\ud2b8\ub0a8\uc5d0 \uac70\uc8fc\ud558\ub294 Hung \ubc15\uc0ac\ub294 \uc5ed\ub3d9\uc801\uc778 \ucee8\uc124\ud305 \ud300\uc744 \uc774\ub04c\uba70 \uc0b0\uc5c5\uc6a9 \uc601\uc0c1 \uac80\uc0ac\ubd80\ud130 \uc758\ub8cc \uc601\uc0c1 \ubd84\ud560\uae4c\uc9c0 \ub2e4\uc591\ud55c \ubd84\uc57c\uc5d0\uc11c AI \ud601\uc2e0\uc744 \uc8fc\ub3c4\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. 2014\ub144 \uac8c\uc774\uc624 \ub300\ud559\uad50\uc5d0\uc11c \uacf5\ud559 \ubc15\uc0ac \ud559\uc704\ub97c \ucde8\ub4dd\ud55c Hung \ubc15\uc0ac\ub294 FG, BMVC, ICASSP, ACCV \ub4f1 \uc720\uba85 \ud559\ud68c\uc5d0 \ubc1c\ud45c\ub41c \ud68d\uae30\uc801\uc778 \uc5f0\uad6c\uc640 \ub2e4\uc218\uc758 \ud2b9\ud5c8\ub97c \ud1b5\ud574 \uc804\ubb38\uc131\uc744 \uc313\uc558\uc2b5\ub2c8\ub2e4. FPT, VinBrain, Nautilus AI\uc5d0\uc11c \ub6f0\uc5b4\ub09c \uacbd\ub825\uc744 \uc313\uc740 Hung \ubc15\uc0ac\ub294 AI \ubd84\uc57c\uc758 \uac70\uc7a5\uc785\ub2c8\ub2e4.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><strong>3. Huy Ta Duc (AI Engineer, Applied AI Lab):\u00a0<\/strong><\/p>\n<p><span data-contrast=\"auto\">Huy Ta Duc is an AI Engineer at Applied AI Lab and a Ph.D. candidate at the University of Adelaide\u2019s Australian Institute for Machine Learning. Specializing in AI and machine learning, Huy focuses on developing innovative healthcare solutions, including advanced medical imaging tools like Chest X-ray analysis systems. His work at Applied AI Lab also spans smart city applications and explainable AI, enhancing transparency and trust in AI systems. Huy\u2019s expertise makes him a key figure in the integration of AI in healthcare.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Register here: <\/span><a href=\"https:\/\/www.linkedin.com\/events\/7231202059927052288\/\"><span data-contrast=\"none\">https:\/\/www.linkedin.com\/events\/7231202059927052288\/<\/span><\/a><span data-contrast=\"auto\">\u00a0 to secure your spot and start the conversation with your business today<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>Imagine a world where your business could have a conversation with you\u2014answering questions, providing insights,&#8230;<\/p>","protected":false},"author":9,"featured_media":26192,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[50],"tags":[],"class_list":{"0":"post-25569","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-case-study"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What If Your Business Could Talk Back? | SmartDev<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smartdev.com\/kr\/what-if-your-business-could-talk-back\/\" \/>\n<meta property=\"og:locale\" content=\"ko_KR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What If Your Business Could Talk Back? | SmartDev\" \/>\n<meta property=\"og:description\" content=\"Imagine a world where your business could have a conversation with you\u2014answering questions, providing insights,...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/smartdev.com\/kr\/what-if-your-business-could-talk-back\/\" \/>\n<meta property=\"og:site_name\" content=\"SmartDev\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.youtube.com\/@smartdevllc\" \/>\n<meta property=\"article:published_time\" content=\"2024-08-21T07:38:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/smartdev.com\/wp-content\/uploads\/2024\/08\/Conversational-AI-Chatbots-for-ITSM.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1900\" \/>\n\t<meta property=\"og:image:height\" content=\"969\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Ha Nguyen\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@smartdevllc\" \/>\n<meta name=\"twitter:site\" content=\"@smartdevllc\" \/>\n<meta name=\"twitter:label1\" content=\"\uae00\uc4f4\uc774\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ha Nguyen\" \/>\n\t<meta name=\"twitter:label2\" content=\"\uc608\uc0c1 \ub418\ub294 \ud310\ub3c5 \uc2dc\uac04\" \/>\n\t<meta name=\"twitter:data2\" content=\"5\ubd84\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/what-if-your-business-could-talk-back\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/what-if-your-business-could-talk-back\\\/\"},\"author\":{\"name\":\"Ha Nguyen\",\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/#\\\/schema\\\/person\\\/2bcef90c1f27979bd6247851f7b5d046\"},\"headline\":\"What If Your Business Could Talk Back?\",\"datePublished\":\"2024-08-21T07:38:17+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/what-if-your-business-could-talk-back\\\/\"},\"wordCount\":936,\"publisher\":{\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/what-if-your-business-could-talk-back\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/smartdev.com\\\/wp-content\\\/uploads\\\/2024\\\/08\\\/Conversational-AI-Chatbots-for-ITSM.jpg\",\"articleSection\":[\"Case study\"],\"inLanguage\":\"ko-KR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/what-if-your-business-could-talk-back\\\/\",\"url\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/what-if-your-business-could-talk-back\\\/\",\"name\":\"What If Your Business Could Talk Back? | SmartDev\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/what-if-your-business-could-talk-back\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/what-if-your-business-could-talk-back\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/smartdev.com\\\/wp-content\\\/uploads\\\/2024\\\/08\\\/Conversational-AI-Chatbots-for-ITSM.jpg\",\"datePublished\":\"2024-08-21T07:38:17+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/what-if-your-business-could-talk-back\\\/#breadcrumb\"},\"inLanguage\":\"ko-KR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/smartdev.com\\\/kr\\\/what-if-your-business-could-talk-back\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ko-KR\",\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/what-if-your-business-could-talk-back\\\/#primaryimage\",\"url\":\"https:\\\/\\\/smartdev.com\\\/wp-content\\\/uploads\\\/2024\\\/08\\\/Conversational-AI-Chatbots-for-ITSM.jpg\",\"contentUrl\":\"https:\\\/\\\/smartdev.com\\\/wp-content\\\/uploads\\\/2024\\\/08\\\/Conversational-AI-Chatbots-for-ITSM.jpg\",\"width\":1900,\"height\":969},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/what-if-your-business-could-talk-back\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/smartdev.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"What If Your Business Could Talk Back?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/#website\",\"url\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/\",\"name\":\"SmartDev\",\"description\":\"Al Powered Software Development\",\"publisher\":{\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/#organization\"},\"alternateName\":\"SmartDev\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ko-KR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/#organization\",\"name\":\"SmartDev\",\"alternateName\":\"SmartDev\",\"url\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ko-KR\",\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/smartdev.com\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/SMD-Logo-New-Main-scaled.png\",\"contentUrl\":\"https:\\\/\\\/smartdev.com\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/SMD-Logo-New-Main-scaled.png\",\"width\":2560,\"height\":550,\"caption\":\"SmartDev\"},\"image\":{\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.youtube.com\\\/@smartdevllc\",\"https:\\\/\\\/x.com\\\/smartdevllc\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/4873071\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/#\\\/schema\\\/person\\\/2bcef90c1f27979bd6247851f7b5d046\",\"name\":\"Ha Nguyen\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ko-KR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/454db4a1354b4ea42ca4ccf4b9935a6915507e1186b5dbd91ec70006c3d4b7b4?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/454db4a1354b4ea42ca4ccf4b9935a6915507e1186b5dbd91ec70006c3d4b7b4?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/454db4a1354b4ea42ca4ccf4b9935a6915507e1186b5dbd91ec70006c3d4b7b4?s=96&d=mm&r=g\",\"caption\":\"Ha Nguyen\"},\"description\":\"Ha Nguyen serves as the Marketing Manager at SmartDev - A Verysell Group Company, playing a vital role in coordinating the diverse brands within the group. With a profound passion for technology and an unwavering belief in its transformative power, she is dedicated to leveraging marketing and branding strategies to maximize the impact of the technology-driven solutions offered by the Verysell Group.\",\"url\":\"https:\\\/\\\/smartdev.com\\\/kr\\\/author\\\/hanguyenngoc\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"What If Your Business Could Talk Back? | SmartDev","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/smartdev.com\/kr\/what-if-your-business-could-talk-back\/","og_locale":"ko_KR","og_type":"article","og_title":"What If Your Business Could Talk Back? | SmartDev","og_description":"Imagine a world where your business could have a conversation with you\u2014answering questions, providing insights,...","og_url":"https:\/\/smartdev.com\/kr\/what-if-your-business-could-talk-back\/","og_site_name":"SmartDev","article_publisher":"https:\/\/www.youtube.com\/@smartdevllc","article_published_time":"2024-08-21T07:38:17+00:00","og_image":[{"width":1900,"height":969,"url":"https:\/\/smartdev.com\/wp-content\/uploads\/2024\/08\/Conversational-AI-Chatbots-for-ITSM.jpg","type":"image\/jpeg"}],"author":"Ha Nguyen","twitter_card":"summary_large_image","twitter_creator":"@smartdevllc","twitter_site":"@smartdevllc","twitter_misc":{"\uae00\uc4f4\uc774":"Ha Nguyen","\uc608\uc0c1 \ub418\ub294 \ud310\ub3c5 \uc2dc\uac04":"5\ubd84"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/smartdev.com\/kr\/what-if-your-business-could-talk-back\/#article","isPartOf":{"@id":"https:\/\/smartdev.com\/kr\/what-if-your-business-could-talk-back\/"},"author":{"name":"Ha Nguyen","@id":"https:\/\/smartdev.com\/kr\/#\/schema\/person\/2bcef90c1f27979bd6247851f7b5d046"},"headline":"What If Your Business Could Talk Back?","datePublished":"2024-08-21T07:38:17+00:00","mainEntityOfPage":{"@id":"https:\/\/smartdev.com\/kr\/what-if-your-business-could-talk-back\/"},"wordCount":936,"publisher":{"@id":"https:\/\/smartdev.com\/kr\/#organization"},"image":{"@id":"https:\/\/smartdev.com\/kr\/what-if-your-business-could-talk-back\/#primaryimage"},"thumbnailUrl":"https:\/\/smartdev.com\/wp-content\/uploads\/2024\/08\/Conversational-AI-Chatbots-for-ITSM.jpg","articleSection":["Case study"],"inLanguage":"ko-KR"},{"@type":"WebPage","@id":"https:\/\/smartdev.com\/kr\/what-if-your-business-could-talk-back\/","url":"https:\/\/smartdev.com\/kr\/what-if-your-business-could-talk-back\/","name":"What If Your Business Could Talk Back? | SmartDev","isPartOf":{"@id":"https:\/\/smartdev.com\/kr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/smartdev.com\/kr\/what-if-your-business-could-talk-back\/#primaryimage"},"image":{"@id":"https:\/\/smartdev.com\/kr\/what-if-your-business-could-talk-back\/#primaryimage"},"thumbnailUrl":"https:\/\/smartdev.com\/wp-content\/uploads\/2024\/08\/Conversational-AI-Chatbots-for-ITSM.jpg","datePublished":"2024-08-21T07:38:17+00:00","breadcrumb":{"@id":"https:\/\/smartdev.com\/kr\/what-if-your-business-could-talk-back\/#breadcrumb"},"inLanguage":"ko-KR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/smartdev.com\/kr\/what-if-your-business-could-talk-back\/"]}]},{"@type":"ImageObject","inLanguage":"ko-KR","@id":"https:\/\/smartdev.com\/kr\/what-if-your-business-could-talk-back\/#primaryimage","url":"https:\/\/smartdev.com\/wp-content\/uploads\/2024\/08\/Conversational-AI-Chatbots-for-ITSM.jpg","contentUrl":"https:\/\/smartdev.com\/wp-content\/uploads\/2024\/08\/Conversational-AI-Chatbots-for-ITSM.jpg","width":1900,"height":969},{"@type":"BreadcrumbList","@id":"https:\/\/smartdev.com\/kr\/what-if-your-business-could-talk-back\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/smartdev.com\/"},{"@type":"ListItem","position":2,"name":"What If Your Business Could Talk Back?"}]},{"@type":"WebSite","@id":"https:\/\/smartdev.com\/kr\/#website","url":"https:\/\/smartdev.com\/kr\/","name":"\uc2a4\ub9c8\ud2b8\ub370\ube0c","description":"AI \uae30\ubc18 \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uac1c\ubc1c","publisher":{"@id":"https:\/\/smartdev.com\/kr\/#organization"},"alternateName":"SmartDev","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/smartdev.com\/kr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ko-KR"},{"@type":"Organization","@id":"https:\/\/smartdev.com\/kr\/#organization","name":"\uc2a4\ub9c8\ud2b8\ub370\ube0c","alternateName":"SmartDev","url":"https:\/\/smartdev.com\/kr\/","logo":{"@type":"ImageObject","inLanguage":"ko-KR","@id":"https:\/\/smartdev.com\/kr\/#\/schema\/logo\/image\/","url":"https:\/\/smartdev.com\/wp-content\/uploads\/2025\/04\/SMD-Logo-New-Main-scaled.png","contentUrl":"https:\/\/smartdev.com\/wp-content\/uploads\/2025\/04\/SMD-Logo-New-Main-scaled.png","width":2560,"height":550,"caption":"SmartDev"},"image":{"@id":"https:\/\/smartdev.com\/kr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.youtube.com\/@smartdevllc","https:\/\/x.com\/smartdevllc","https:\/\/www.linkedin.com\/company\/4873071\/"]},{"@type":"Person","@id":"https:\/\/smartdev.com\/kr\/#\/schema\/person\/2bcef90c1f27979bd6247851f7b5d046","name":"\ud558 \uc751\uc6b0\uc60c","image":{"@type":"ImageObject","inLanguage":"ko-KR","@id":"https:\/\/secure.gravatar.com\/avatar\/454db4a1354b4ea42ca4ccf4b9935a6915507e1186b5dbd91ec70006c3d4b7b4?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/454db4a1354b4ea42ca4ccf4b9935a6915507e1186b5dbd91ec70006c3d4b7b4?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/454db4a1354b4ea42ca4ccf4b9935a6915507e1186b5dbd91ec70006c3d4b7b4?s=96&d=mm&r=g","caption":"Ha Nguyen"},"description":"\ud558 \uc751\uc6b0\uc60c\uc740 Verysell \uadf8\ub8f9 \uacc4\uc5f4\uc0ac\uc778 SmartDev\uc5d0\uc11c \ub9c8\ucf00\ud305 \ub9e4\ub2c8\uc800\ub85c \uadfc\ubb34\ud558\uba70, \uadf8\ub8f9 \ub0b4 \ub2e4\uc591\ud55c \ube0c\ub79c\ub4dc\ub97c \uc870\uc728\ud558\ub294 \ub370 \uc911\uc694\ud55c \uc5ed\ud560\uc744 \ub2f4\ub2f9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uae30\uc220\uc5d0 \ub300\ud55c \uae4a\uc740 \uc5f4\uc815\uacfc \uae30\uc220\uc758 \ubcc0\ud601\uc801 \ud798\uc5d0 \ub300\ud55c \ud655\uace0\ud55c \ubbff\uc74c\uc744 \ubc14\ud0d5\uc73c\ub85c, \uadf8\ub140\ub294 Verysell \uadf8\ub8f9\uc774 \uc81c\uacf5\ud558\ub294 \uae30\uc220 \uae30\ubc18 \uc194\ub8e8\uc158\uc758 \ud6a8\uacfc\ub97c \uadf9\ub300\ud654\ud558\uae30 \uc704\ud574 \ub9c8\ucf00\ud305 \ubc0f \ube0c\ub79c\ub529 \uc804\ub7b5\uc744 \ud65c\uc6a9\ud558\ub294 \ub370 \uc804\ub150\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.","url":"https:\/\/smartdev.com\/kr\/author\/hanguyenngoc\/"}]}},"_links":{"self":[{"href":"https:\/\/smartdev.com\/kr\/wp-json\/wp\/v2\/posts\/25569","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smartdev.com\/kr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/smartdev.com\/kr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/smartdev.com\/kr\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/smartdev.com\/kr\/wp-json\/wp\/v2\/comments?post=25569"}],"version-history":[{"count":0,"href":"https:\/\/smartdev.com\/kr\/wp-json\/wp\/v2\/posts\/25569\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/smartdev.com\/kr\/wp-json\/wp\/v2\/media\/26192"}],"wp:attachment":[{"href":"https:\/\/smartdev.com\/kr\/wp-json\/wp\/v2\/media?parent=25569"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/smartdev.com\/kr\/wp-json\/wp\/v2\/categories?post=25569"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/smartdev.com\/kr\/wp-json\/wp\/v2\/tags?post=25569"}],"curies":[{"name":"\uc6cc\ub4dc\ud504\ub808\uc2a4","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}