Front-end expert to maximize the value of the insurtech platform

The client is working on a fully configurable API-driven platform to streamline the insurance ecosystem at record speed with drag and drop functionality. For each B2B customer they deploy (including the leading insurance companies & well-known financial institutions in Asia region), SmartDev comes to solve the business process challenge by designing how the product works for the bespoke business flows.

*Client is under NDA with SmartDev

Headcount

4 Frontend Developers, 1 PM

Industries

Fintech; Insurtech; Insurance

Products and Services

Insurtech platform

Timescales

24 months since 2020

Country

Singapore & Asia Countries

The Challenge

Our partner recognized the challenges of setting up complex insurance policies. They envisioned a no-code solution to streamline the process, offering a drag-and-drop interface and a comprehensive library of policy templates.

SmartDev was chosen to help realize this vision. We collaborated with the insurtech company and their clients to enhance the user experience, focusing on automation, streamlined policy creation, and data standardization. Our goal was to make the platform more efficient and user-friendly for businesses of all sizes and types.

The Solution

Through a combined effort we have provided customers with group medical policy solutions that support the entire business journey. No available solutions supported the entire flow and functionality was largely siloed due to difficulties in implementing and supporting different insurance offerings. Concurrently, the claims adjudication processes were automated, end-to- end, providing efficiency and cost savings to complex flows.

Additionally, with all parties on one platform, transactions and data synchronization, between providers is much more faster and data synchronization is much less prone to error. Combined with simple onboarding and policy creation and reduced support costs, the solution provides a superior offering for all types of users seeking coverage. By working on the the on the core platform and with larger integrations, SmartDev was able to offer longer term solutions to improve the end-to-end experience for current and new customers.

Technology Stacks

VueJS
SaaS
MongoDB
Kubernetes
Microsoft.NET

The Insurtech Platform

MODULAR APPROACH

The insurtech platform can be used in parts or in full. Regarding each of its component as a building block, the platform can help you to assemble final solution in a configurable, yet speedy way to match exact client needs. Modular, robust & scalable, done at record speed!

ADOPTION OF NO CODE APPROACH

The platform is well equipped with internal tools such as product builder, microsite builder, comprehensive CMS, library of components, sophisticated theming, advanced templating, PDF and email editor to provide the best customer experience and enable extreme scalability and speed to market. It can be customized easily to bring the most relevant business process for each type of clients.

CONTINUOS INTEGRATION, TESTING AND DEPLOYMENT

The microservices (both backend and frontend) have complete continuous integration, testing and deployment on independent pipelines through the use of Jenkins. Committed code is automatically built, tested and deployed. Smoke tests are run every 5 minutes – smoke tests and tests on the CI/CD pipelines go through all tenants of our system.

Client Achievements

Comprehensive Solutions

The partnership successfully delivered a comprehensive solution that supported the entire business journey, addressing the limitations of existing offerings. The end-to-end automation of claims adjudication processes provided significant efficiency.

Long-Term Value and Scalability

The unified platform facilitated faster transactions and data synchronization between providers, reducing errors and improving overall efficiency. The streamlined onboarding and policy creation processes further contributed to a superior user experience.

Enhanced Efficiency and Data Integrity

By focusing on the core platform and larger integrations, SmartDev was able to provide a scalable solution that would continue to improve the end-to-end experience for customers.

Get Started

Have a Project in Mind?

With SmartDev, you can find a range of fintech competencies to help you scope, design and build your ideal product or solution. Share your vision with us and we will get back to you the following working day. Our experts can help your business unlock potential and unleash innovation.

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