Revitalizing Legacy Systems: A Case Study in EdTech Innovation

SmartDev collaborated with a client in the education technology sector to optimize their digital platforms and processes. By focusing on enhancing technical architecture, refining user experiences, and aligning team capabilities, SmartDev delivered a comprehensive solution. Through technical audits, UX/UI improvements, and process enhancements, the project successfully modernized the client’s systems, improved performance, and supported scalability for their expanding educational platform.
Headcount

5 Headcounts: 1 Project Manager ; 1 Software Architect; 1 Fullstack Developer; 1 UI/ UX designer ; 1 Business Analysist

Industries

Education Technology

Products and Services

Audit Technical, UI/ UX, People Process

Timescales

1 Month

Country

United Kingdom

The Challenge

  • Platform Optimization: The company focuses on enhancing the performance of its platforms, including the NSA website and LMS, by improving code quality, strengthening security, and increasing overall efficiency to ensure a seamless and reliable experience for users.
  • User Experience Enhancement: The company aims to refine API integrations, improve UI/UX design, and boost conversion rates, ensuring the platforms are intuitive and effectively meet the evolving needs of users.
  • Team Capability Alignment: Understanding and leveraging the team’s technical strengths is a priority to align their capabilities with the organization’s business goals, driving efficiency and strategic execution.
  • Strategic Scaling: The company is committed to identifying and developing the necessary skill sets to scale operations effectively, ensuring that growth is both sustainable and precisely managed.
  • Customer-Centric Improvements: By implementing robust processes for discovering customer challenges and developing tailored solutions, the company aims to streamline operations and deliver exceptional value to its clients.

The Solution

  • Technical Evaluation and Optimization: SmartDev conducted thorough assessments of the NSA and Staff Skills platforms, addressing critical areas such as code quality, security, and architecture to ensure enhanced performance and scalability.
  • Customized UX/UI Solutions: Focusing on mobile-first principles, SmartDev delivered a detailed analysis to optimize user journeys, particularly the purchasing process, improving overall user satisfaction and engagement.
  • Team Capability Analysis: SmartDev evaluated team dynamics to uncover strengths and pinpoint areas for improvement, ensuring technical expertise aligns seamlessly with strategic business goals.
  • Scaling Support: SmartDev provided strategic guidance on defining key roles and responsibilities while offering actionable plans for upskilling and recruitment to meet the demands of business growth.
  • Structured Implementation Plan: A phased roadmap was created by SmartDev to guide the systematic execution of technical and operational improvements, ensuring lasting impact and efficiency.

Our Technology Stacks

Wordpress
Php
Laravel
MySQL
GTMetrix
Jmetter
SonarQube
ZAP
Vue.js

Core Features

ENHANCED SYSTEM PERFORMANCE

Academy+ optimized its platform with improved code quality, security, and architecture for scalability.

EMPOWER TEAM CAPABILITIES

Academy+ aligned its team with business objectives by identifying strengths and implementing strategies for upskilling and scaling.

REFINED USER EXPERIENCE

Enriched its user experience through mobile-first design enhancements and streamlined key user journeys, such as the purchase process

OPTIMIZED OPERATIONAL PROCESSES

The platform implemented a roadmap to refine workflows and enhance customer-focused solutions.

Client Achievements

Comprehensive Technical Insights

Our client received a detailed technical audit, identifying critical issues in code quality, security, and architecture. This empowered the client to enhance platform scalability and reliability while addressing legacy system challenges effectively.

Refined User Experiences

Through a mobile-first UX/UI audit, SmartDev optimized key user journeys, such as the purchase process, improving engagement and satisfaction. The client gained actionable recommendations to modernize their design and streamline interactions.

Enhanced
Operational Alignment

Our client received a thorough capability review, aligning team strengths with business objectives. The client received a clear roadmap for scaling operations, supported by tailored recommendations for upskilling and hiring to meet growth demands.

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