Yes. Our solutions integrate with your existing EHR, scheduling, and hospital infrastructure via API, there’s no rip-and-replace of the tools your team already uses.

Your compliance and privacy officers own the interpretation. We build those approved requirements into the workflow: access scoped to named individuals and logged, encryption in transit and at rest, segregated environments with configurable data residency, data minimisation so the workflow only touches what it needs, and a traceable record of every AI-assisted step. Patient data is never used to train public models. Any case that’s ambiguous, incomplete, or clinically consequential routes to a named person before anything happens.

It depends on scope, but the shape is consistent. Workflow Qualification and Production Design takes one to three weeks and ends in a real decision — build, redesign, or don’t build. Production Deployment follows from there; in a healthcare setting, timelines are usually set by your security review, integration access, and clinical sign-off rather than by our engineering.

No. Nothing we build makes a diagnosis, a treatment decision, or a clinical judgment, and we don’t position anything as a medical device. Where AI is involved it works on the administrative and documentation layer from prior-authorization file completeness, claims and billing exceptions, referral intake, records requests, coding-support preparation.

Your compliance and privacy officers own the interpretation. We build those approved requirements into the workflow: access scoped to named individuals and logged, encryption in transit and at rest, segregated environments with configurable data residency, data minimisation so the workflow only touches what it needs, and a traceable record of every AI-assisted step. Patient data is never used to train public models. Any case that’s ambiguous, incomplete, or clinically consequential routes to a named person before anything happens.

Yes — it’s our most common starting point, and the blocker is rarely the model. We assess what’s there against what production actually demands: EHR integration, access and audit controls your privacy officer will sign off on, exception handling that routes to a named owner, evaluation, and who operates it day to day. Working components are retained; the rest gets rebuilt. You don’t start over.