Ctrl+Shifter Podcast
EP 1: AI in E-Commerce: The Ultimate Competitive Strategy
OCTOBER 13, 2025
In our debut episode, we have the privilege of speaking with Prasanna Subramanian, Digital Transformation Program Manager at a renowned luxury automobile company and the author of SplitMode. Together, we take an in-depth look at the leadership strategies driving success in AI in e-commerce. We explore how digital transformation is reshaping the e-commerce landscape and the crucial role AI in e-commerce plays in enhancing business operations, optimizing customer experience, and driving growth in the industry.
Timestamp
00:00 Introduction
01:07 #1. Behind the Shift: From IT service ops to Driving AI-Powered digital commerce
05:53 #2. Guiding teams with AI: Smarter brainstorms, better decisions
20:18 #3. AI execution: From building MVPS to balancing innovation and integrity
36:21 #4. Industry outlook: What’s next for digital experience and innovation
40:46 End
About Our Guest Speaker
Prasanna Subramanian
Digital Transformation Program Manager & SplitMode Author
With nearly 20 years of global experience across IT operations, project management, and now AI-driven customer experience, Prasanna is a true Ctrl + Shifter. His journey from software engineer to program manager driving enterprise-scale transformation delivers practical lessons for anyone steering change and innovation.
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