AI Adoption & IT Outsourcing Glossary

Hi there, welcome to AI Adoption & IT Outsourcing (ITO) Glossary by SmartDev is designed to help you navigate the rapidly evolving landscape of modern technology. From foundational concepts to advanced AI frameworks, this curated resource brings together the key terms that drive scalable software development and digital transformation.

AI Adoption Glossary

This glossary is a curated collection of essential terms that guide organizations through the end-to-end journey of adopting AI. From awarenes to development and deployment, it translates complex AI concepts into practical language.

Agent IA
AI Automation for Business Processes
AI Business Case Development
AI Enterprise Roadmap
Gouvernance de l'IA
Intégration de l'IA
AI Model Deployment & Monitoring
AI Model Development & Training

AI Prototyping
AI Readiness
AI ROI
AI Security & Compliance
AI Solution Prototyping (PoC/MVP)
Stratégie d'IA
AI Transformation
AI Use Cases

Cloud Architecture
Data Engineering Capability
Gouvernance des données
Data Infrastructure
Data Strategy
IA générative
Apprentissage automatique
Model Development

IT Outsourcing Glossary

The glossary is a concise guide to key terms, models, and practices in outsourcing technology services. It simplifies complex concepts to help you evaluate partners, scale teams, and make informed decisions.

UN

Access Control
Gestion de compte
Agile Development
Agile Methodology
Agile Transformation
AI Engineering
API Integration
Application Maintenance
Modernisation des applications
Conception architecturale
Automation TestingBacklog Grooming

B

Benchmarking
Bench Management
BOT Model (Build–Operate–Transfer)
Analyse d'entreprise
Business Model
Business Process Outsourcing (BPO)
Business Requirement

C

Capacity Planning
Change Request
CI/CD Pipeline
Client Discovery Call
Client Onboarding
Client Retention
Client Satisfaction Score
Migration vers le cloud
Cloud Native Development
Code Refactoring
Code Review
Commercial Proposal
Conteneurisation
Continuous Delivery
Continuous Integration
Cross-selling
Customer Success Management

D

Data Encryption
Migration des données
Sécurité des données
Dedicated Development Team
Delivery Management
DevOps
Transformation numérique
Distributed Development Team

E

Employee Retention
End-to-End Testing
Engineering Culture
Engineering Productivity
Enterprise Architecture
Escalation Management
Event-driven Architecture

F

Fixed Price Contract
Functional Specification

G

Global Delivery Model
Governance Framework
GraphQL

H

Hybrid Delivery Model
Hyperautomatisation

je

L'infrastructure en tant que code
Integration Testing
Issue Tracking
IT Consulting
IT Outsourcing

K

Kanban Workflow
Key Performance Indicators (KPI)
Knowledge Transfer
Kubernetes

L

Lead Generation
Long-term Partnership

M

Services gérés
Milestone-Based Contract
Microservices Architecture
Minimum Viable Product (MVP)
Monolithic Architecture

N

Nearshore Development
Net Promoter Score (NPS)

O

Offshore Development
Centre de développement offshore (ODC)
Onshore Development

P

Penetration Testing
Tests de performance
Projet pilote
Pre-sales Engineering
Product Backlog
Project Charter
Project Governance
Project Roadmap
Proof of Concept (POC)

Q

Assurance qualité
Quality Engineering

R

Tests de régression
Request for Information (RFI)
Request for Proposal (RFP)
Request for Quotation (RFQ)
Resource Allocation
Retainer Model
Revenue Share Model
Gestion des risques

S

Scrum Framework
Security Audit
Serverless Computing
Service Level Agreement (SLA)
Skill Matrix
Software Development Lifecycle (SDLC)
Solution Architecture
Solution Pitch
Sprint Planning
Staff Augmentation
Stakeholder Management
Story Point
Partenariat technologique stratégique
System Design
Intégration de systèmes

T

Talent Pool
Technical Architecture
Technical Debt
Technical Interview
Technical Proposal
Technology Partner
Test Case
Test Strategy
Time & Material Contract

U

User Story
Unit Testing
Upselling
User Acceptance Testing

V

Vendor Ecosystem
Vendor Management
Contrôle de version
Vulnerability Assessment

L

Waterfall Development
Work Breakdown Structure

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