Ctrl+Shifter Podcast

EP 10: The AI Adoption Playbook: AI Chatbots and Visual Intelligence at Scale

SEPTEMBER 30, 2025

In this episode, Florian Fink, Digital Transformation Lead at OMICRON Electronics, shares how AI chatbots and visual intelligence are revolutionizing the way businesses scale and innovate. Florian discusses the benefits of adopting AI chatbots for knowledge sharing and customer service, as well as the potential of visual intelligence to drive more efficient and accurate decision-making through AI-powered insights.

Timestamp

01:59 – From Engineer to Innovation Leader: Meet Florian Fink of OMICRON Electronics

05:22 – Behind the Shift: How Strategic Pain Drives Innovation

08:54 – Building an AI Chatbot: From Internal Gaps to Real-World Impact

22:47 – Visual Intelligence with GenAI: From Problem to Potential

31:05 – Building a Framework to Manage Tech at Scale

41:45 – Industry Outlook: Future Shifts in the Power Utility Sector

AI will not replace you. But people who use AI will replace you. Adoption is the key because it’s not about the technology, it’s about how people use it.

About Our Guest Speaker

Florian Fink

Digital Transformation Lead at OMICRON Electronics

With over 11 years at Omicron, Florian has driven the adoption of AI and digital tools to empower teams and enhance efficiency. He brings a background in electrical engineering and a passion for bridging the gap between new technologies and traditional industries, focusing on enabling sustainable innovation in the energy sector.

OMICRON, innovation is more than technology, it’s about people, culture, and collaboration. With pioneering solutions in testing, diagnostics, and monitoring, OMICRON helps energy companies, industrial players, and manufacturers worldwide design safe and reliable power systems.