Virtual Assistant System for the foremost Swiss building tech provider

SmartDev partnered with x Energies & Services, the foremost Swiss building provider, facility and property management, process automation, and green solutions to develop a virtual assistant system in Kiosk mode. The system enables users to book event meeting rooms and interact with virtual assistants seamlessly. The primary objective of this product is to substitute receptionists in buildings and hotels.
Headcount

4 Full Stack
Developers, 2
QA, 1 UI/UX
Designer, 1
Project
Manager

Industries

Manufacturing

Products and Services

VIRTUAL ASSISTANT SYSTEM

Timescales

July 2022 to
present

Country

Vietnam

Business Overview

Based in Switzerland, this industry leader specializes in building services, facility management, and sustainable infrastructure. With a strong focus on energy efficiency and automation, the company helps clients optimize building operations and enhance user experience.

Driven by innovation, the organization integrates smart technologies into its solutions, aiming to modernize spaces while reducing environmental impact. Its mission centers on creating intelligent, sustainable environments for the future.

The Challenge

The Client, a leader in providing cutting-edge ICT solutions for buildings, recognized the need for a Kiosk system with a Virtual Assistant function to address the increasing demand for meeting rooms in the post-pandemic era. The virtual assistant needed to be able to interact with users via interactive boards, providing real-time information on meeting room availability, dates, and times. To meet these requirements and accelerate their project timeline, the Client sought a reliable IT outsourcing partner.

The Solution

SmartDev specializes in developing front-end, user experience/user interface (UX/UI) , business analysis (BA) , and back-end systems to enhance the end-user experience when exploring information and interacting with Virtual Assistant in buildings.

To ensure the highest level of quality and service, SmartDev adheres to EU standards and brings a team of experienced technology professionals who have worked on multiple largescale projects. Moreover, the team communicates fluently in English, which makes the service delivery process seamless and efficient for customers. With its rapid development capabilities, SmartDev can deliver products to Client promptly, thus providing a significant competitive advantage in the market.

One of the key advantages of partnering with SmartDev is that Client does not have to provide detailed requirements, as the SmartDev team is proactive from the analysis phase through to development. This approach minimizes the time and effort required from Client to oversee and control the project. As a result, Client can focus on other critical areas of its business, while SmartDev takes care of the entire development process, ensuring timely and successful project completion

Technology Stacks

Angular
Kendo UI
Nest JS

Application Core Functions

Front-End Development

SmartDev specializes in creating intuitive and user-friendly interfaces that enhance the user experience. This includes designing and developing the visual elements, navigation, and interactions that users encounter when interacting with the platform.

UX/UI Design

SmartDev focuses on creating visually appealing and intuitive designs that are easy to navigate and use. This involves considering factors such as layout, color schemes, typography, and overall usability to ensure a positive user experience.

Business Analysis

SmartDev's BA team plays a crucial role in understanding the client's business needs and objectives. They analyze the existing processes, identify pain points, and define the requirements for the system. This ensures that the developed solution aligns with the client's goals and provides the necessary functionality.

Client Achievements

Enhanced User Experience and Engagement

SmartDev's expertise in front-end development, UX/UI design, and business analysis resulted in a platform that provides a seamless and engaging user experience. This improved interaction with the virtual assistant contributes to a more positive and productive experience for building occupants.

Efficient and Scalable Development Process

SmartDev's adherence to EU standards and the team's experience in large-scale projects ensure a high level of quality and service. The team's fluency in English facilitates smooth communication and efficient collaboration, leading to timely and successful project delivery.

Reduced Time and Effort for the Client

SmartDev's proactive approach, from analysis to development, minimizes the need for detailed requirements from the client. This allows the client to focus on other critical areas of their business, while SmartDev takes ownership of the entire development process, ensuring efficient and timely project completion.

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