PODCAST

CTRL + SHIFTER

Welcome to Ctrl + Shifter, the podcast program by SmartDev and Verysell AI.
Here, we sit down with founders, tech leaders and innovators across various industries and share insightful perspectives and real stories of digital transformation.
Our latest Episode

EP 16: Maximizing Impact with Customer Success in AI Product Companies

with Petko Kashinski - Customer Success Leader at Jiminny

In this episode of Ctrl + Shifter, we sit down with Petko Kashinski, Customer Success Leader at Jiminny, to dive into optimizing customer success strategies and leveraging AI to build long-lasting customer relationships.
Petko shares his extensive experience in customer success, offering insights on how to reduce churn, improve customer satisfaction, and empower teams with data-driven strategies. From AI-powered automation to conversation intelligence, this episode explores the tools and techniques that help businesses engage with customers more effectively and efficiently at scale.

All Episodes

Explore our full collection of episodes, each designed to challenge assumptions, share real experience, and spark better decisions.

EP 16: Maximizing Impact with Customer Success in AI Product Companies

EP 16: Maximizing Impact with Customer Success in AI Product Companies

EP 15: The Foundations of Building a Social App

EP 15: The Foundations of Building a Social App

EP 14: How AI Is Changing Customer Success in Financial Crime Compliance

EP 14: How AI Is Changing Customer Success in Financial Crime Compliance

EP 13: Tech Strategy in Cross-Border Payments

EP 13: Tech Strategy in Cross-Border Payments

EP 12: How Quantum, AI, and Blockchain Will Reshape Finance

EP 12: How Quantum, AI, and Blockchain Will Reshape Finance

EP 11: API-First Strategy – The Key to Scalable and Agile Digital Banking

EP 11: API-First Strategy – The Key to Scalable and Agile Digital Banking

Our Thinking

Explore insights, updates, and industry trends from our team of technology experts.

AI & Machine LearningBFSI/ FinTechBlogsFeaturedPodcastDigital Banking: A Simple Guide to Modern Banking for Everyday Life
17 December 2025

Digital Banking: A Simple Guide to Modern Banking for Everyday Life

Digital banking has become part of daily life for millions of people around the world.…
AI & Machine LearningBlogsFeaturedHealthcare & Medical ServicesPodcastCan Agentic AI Become the Next Big Driver of Healthcare Innovation?
17 December 2025

Can Agentic AI Become the Next Big Driver of Healthcare Innovation?

Healthcare stands at one of the most defining moments in its modern history. Rising system…
AI & Machine LearningBlogsFeaturedIT ServicesPodcastSafely Scaling AI with Guardrails
10 December 2025

Safely Scaling AI with Guardrails

AI is transforming industries, automating processes, and driving innovation. However, as businesses scale their AI…

Voices that take control.

Stories that drive the shift

Hear how leading companies leverage technology to scale faster, and how SmartDev makes it possible.

Be Our Next Guest on Ctrl + Shifter

We're always looking for innovative leaders in digital transformation to share their stories with our audience. If you're passionate about technology, leadership and innovation, we would love to hear from you!

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