Case study

What If Your Business Could Talk Back?

By 21 August 2024No Comments

Imagine a world where your business could have a conversation with you—answering questions, providing insights, and guiding decisions—all in real-time. This is no longer a far-fetched idea but a reality with Conversational AI. As this technology continues to advance, businesses are beginning to realize the potential of making their data and systems more interactive, responsive, and intelligent. 

 

The Power of a Talking Business 

Conversational AI, exemplified by tools like ChatGPT, is revolutionizing how businesses operate. The rise of “Chat” interfaces is changing the way companies interact with their data and customers. But what if your business could not just listen, but also talk back? What if it could provide you with the answers you need, exactly when you need them? 

 

From A “Mass” ChatGPT to Your Own AI-Powered Assistant 

ChatGPT and other Large Language Models (LLMs) are powerful tools, trained on vast amounts of public information. They can answer a wide range of questions and provide insights across various domains. But here’s the catch—these models don’t know your business like you do. They lack the context of your specific operations, products, and industry nuances. 

Imagine if your business could talk back in a way that was tailored to your unique needs. By integrating LLMs into your Knowledge Management Systems, you can create a custom AI-powered assistant that understands your business as well as you do. This assistant could provide instant answers, generate insights, and help you make informed decisions, all through natural language conversations. 

  

A New Era for Knowledge Management 

Integrating AI and ML into your Knowledge Management Systems isn’t just about automating tasks; it’s about making your business smarter and more responsive. While off-the-shelf AI solutions offer a starting point, they often fall short of meeting the unique demands of your organization. A custom AI solution, designed to fit your business, can ensure that your systems not only talk back but do so with relevance and precision. 

Here are some use cases of how KMS being transformed by integrating AI & ML:

  

Business Intelligence Reimagined 

How does Business Intelligence differ from the ‘Talking Business with AI’ approach we’re introducing? Traditional Business Intelligence (BI) tools are great at organizing and presenting data. However, they often require manual interpretation and action. What if, instead of relying on static reports, your business could engage in a conversation with you? With Conversational AI, this becomes possible. Imagine asking your system, “Which product line is underperforming this quarter?” and getting an instant, actionable answer. Let’s explore a fundamental comparison between BI and AI in terms of deriving business insights. 

 

Beyond Dashboards: The Future is Chatboards 

Dashboards have been the backbone of data visualization, but they require users to navigate complex interfaces. What if you could bypass these hurdles and simply ask your business what you need to know? Chatboards are the next evolution, allowing you to interact with your data using natural language. Your business can now talk back, providing you with the insights you need, exactly when you need them. 

 

Join the Conversation with SmartDev & Applied AI Lab  

Curious about how to make your business talk back? Join us for an upcoming webinar where we’ll dive into the potential of Conversational AI. Learn how to transform your operations and make your business more responsive, intelligent, and interactive. 

🔍 What You Will Learn:

🔻 The Rise of Conversational AI: Explore why Conversational AI is becoming increasingly popular and how it’s revolutionizing business communication.

🔻 Enterprise Use Cases: Discover practical examples of Conversational AI in action across various industries and business functions.

🔻 Challenges & Opportunities: Gain valuable insights into the challenges and opportunities that come with adopting Conversational AI.

🔻 Building Your Strategy: Learn how to develop effective strategies and models for implementing Conversational AI in your organization.

🔻 Efficient Implementation: Uncover the key factors that contribute to the quick and cost-effective deployment of Conversational AI solutions.

🔍 Who You Will Meet:

1. Alex Lang (Chief Commercial Officer, SmartDev): 

Tuong boasts over 14 years of experience in the Software and IT Outsourcing industry, with a notable focus on Global Business Development, Sales, and Marketing across APAC, South Korea, Japan, Europe, and US for 12 years. His career is marked by significant achievements and awards, reflecting his expertise in navigating diverse markets and fostering business growth. Tuong’s journey also includes valuable lessons from setbacks, which have honed his resilience and strategic insight. 

2. Dr Hung Dao Huu (Chief AI Scientist, Applied AI Lab):  

Based in Vietnam, Dr. Hung leads a dynamic Consulting Team, driving AI innovation across diverse sectors, from industrial visual inspection to medical image segmentation. With a PhD in Engineering from Keio University (2014), his expertise extends to groundbreaking research published in renowned conferences such as FG, BMVC, ICASSP, and ACCV, alongside multiple granted patents. With a distinguished track record at FPT, VinBrain & Nautilus AI, he’s a prominent figure in the AI landscape. 

3. Huy Ta Duc (AI Engineer, Applied AI Lab): 

Huy Ta Duc is an AI Engineer at Applied AI Lab and a Ph.D. candidate at the University of Adelaide’s Australian Institute for Machine Learning. Specializing in AI and machine learning, Huy focuses on developing innovative healthcare solutions, including advanced medical imaging tools like Chest X-ray analysis systems. His work at Applied AI Lab also spans smart city applications and explainable AI, enhancing transparency and trust in AI systems. Huy’s expertise makes him a key figure in the integration of AI in healthcare. 

Register here: https://www.linkedin.com/events/7231202059927052288/  to secure your spot and start the conversation with your business today

Ha Nguyen

Author Ha Nguyen

Ha Nguyen serves as the Marketing Manager at SmartDev - A Verysell Group Company, playing a vital role in coordinating the diverse brands within the group. With a profound passion for technology and an unwavering belief in its transformative power, she is dedicated to leveraging marketing and branding strategies to maximize the impact of the technology-driven solutions offered by the Verysell Group.

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