Empowering a Belgian Insurance Provider with Seamless Management Tools

A Belgium-based company in the insurance industry, faced critical challenges in product development, leading to delays, integration difficulties, and a heightened need for technical expertise. To address these challenges, SmartDev provided the client with a custom-built plugin to manage business processes and a widget for streamlined insurance coverage selection and management. This solution delivered precision in calculations, effortless integration with the client’s system, and a boost in functionality, perfectly tailored to meet their evolving operational demands.
Headcount

1 Project Manager, 1 Quality Assurance,
3 Developers, 1 DevOps

Industries

Insurance

Products and Services

Plugin & Widget

Timescales

Ongoing
(Since 2022)

Country

Belgium

The Challenge

Our client faced critical challenges due to frequent changes in customer requirements, which caused inconsistencies in product development. Their existing system struggled to integrate certain product ranges and handle extensive testing, further delaying progress. Additionally, recurring inaccuracies in insurance coverage formulas highlighted a lack of technical expertise. These issues emphasized their need for external technical support to manage complexity and maintain project momentum.

The Solution

  • Validate and Test Insurance Formulas: SmartDev rigorously validated all insurance formulas, which prevented errors in coverage calculations and improved reliability for the client.
  • Build Plugin & Widget: SmartDev created a user-friendly widget for managing coverages and a plugin to handle related business processes, supporting data collection, processing, and storage across three coverage types while ensuring full compatibility with our client’s current framework.

SmartDev’s timely contributions and proactive approach have been invaluable throughout our project. Their expertise in process optimization and technology solutions helped us uncover numerous errors in our formula calculators, significantly improving accuracy for our customers. We are extremely pleased with SmartDev’s dedication and the positive impact they've made on our operations.

Technology Stacks

JavaScript
TypeScript
NodeJS
React JS
Bitbucket CI

Solution’s Core Components

INSURANCE COVERAGE MANAGEMENT

The widget offers a user-friendly interface that simplifies the selection and management of insurance, allowing clients to easily view, choose, and adjust coverages to fit their needs.

DATA PROCESSING

The plugin is developed to handle the core business processes related to the new insurance coverages. This plugin incorporates essential functionalities for data collection, processing, and secure storage across three types of coverage.

SEAMLESS INTEGRATION

Both the plugin and widget is designed for compatibility with the client's existing framework and architecture, allowing for a smooth integration that complements and strengthens the platform’s capabilities.

Client’s Achievements

Enhanced Coverage Management

The user-friendly widget has increased client trust by simplifying the management of liability insurance coverages, making it easy to view, select, and customize coverage options.

Improved Performance and Reliability

With SmartDev’s plugin and widget seamlessly integrated into the existing system, client’s operations now run smoothly, enhancing performance and reducing lag. This performance boost enables our client to efficiently attract and retain clients in a competitive market.

Expanded Client Engagement

The streamlined, modern interface appeals to a broader range of clients, including a demographic looking for convenient, tech-driven solutions. With user-centered design, SoFie has successfully increased potential client conversions.

Get Started

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