Our client is encountering significant hurdles with its IT and technology team, which is struggling to keep pace with the demanding requirements of incident management, problem resolution, change requests, and system configuration. The team’s current capacity is stretched thin, leading to escalating costs and delays that threaten to derail project timelines. These issues extend beyond simple operational disruptions; they are affecting the efficiency of the entire project, from everyday tasks to strategic objectives.
The urgency of this situation is heightened by the fact that every delay and additional expense exacerbates the difficulty of achieving our client’s ambitious goal of transforming Vietnam’s petrochemical industry. To sustain their momentum and drive the project to success, our client needs to address these inefficiencies head-on, ensuring that their IT and technology operations can support their goals without further strain.
