The client’s legacy system was struggling under the weight of increasing demands. As the platform expanded, it faced capacity limitations, particularly in areas like Presold/Tex, digital content, and bundles. This strain led to operational inefficiencies and hindered the system’s ability to support the business’s growth.
Moreover, the outdated system was becoming increasingly costly to maintain. The rising expenses associated with upkeep and potential upgrades put a significant burden on the company’s resources. The fragile architecture of the system further exacerbated the problem, making it difficult to implement new features or adapt to changing business needs.