Smart Consulting for Efficient Inventory and Workflow Management

Our client, a leader in residential communication and security, faced challenges in workflow coordination, real-time data accuracy, and inventory management. In a focused three-day workshop, SmartDev quickly understood their needs and proposed a solution to centralize data, automate maintenance, and streamline inventory tracking to address these operational challenges.
*The client is under NDA
Headcount

2 Business Analysts, 1 Software Architect, 3 Quality Assurances

Industries

Construction

Products and Services

Inventory management

Timescales

1 month

Country

Singapore

The challenge

Our client faces several operational challenges that hinder efficiency and demand improvement in coordination, data management, and resource control:​

  • Complex Workflows and Lack of Centralized Database​
  • Data Accuracy and Security Concerns​
  • Absence of Real-Time Project Tracking​
  • Balancing Finances and Inventory​

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The solution

  • Centralized Master Database: A single, real-time source for all teams to access, eliminating scattered data and reducing delays.​
  • Automated Maintenance Operations: Replaces manual tasks, speeding up workflows and reducing errors with intuitive tracking.​
  • Faulty Equipment Management System: Enables quick reporting and tracking of damaged equipment, improving inventory and budgeting.​

Technology Stacks

React Native
AWS
Recoil
Microsoft.NET
Consul
C#

Our Approach

Equipment and Maintenance Tracking

Our approach includes a comprehensive system for managing faulty equipment, tracking ticket progress, technician status, and RMA tickets, ensuring efficient handling of returns and maintenance activities.

Centralized Configuration and Reporting

We offer robust configuration settings and detailed reporting, including user permissions, warranty and contract management, notification thresholds, and comprehensive service reports for informed decision-making.

Client Achievements

Reduced Downtime

Proactive tracking and alerts enable timely interventions, minimizing equipment and service downtime.

Data Security and Compliance

Controlled access and accurate data management ensure compliance and protect sensitive information.

Resource Utilization

Real-time insights on equipment and inventory ensure resources are used efficiently and predictably.

Get Started

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