- Disconnected Systems: The absence of comprehensive platforms created operational gaps, with existing solutions covering only isolated parts of the business journey.
- Delayed Processes: Manual claims adjudication and lengthy product setup processes led to inefficiencies and high costs.
- Fragmented Data: Multiple providers caused fragmented data, disrupting real-time insights and creating bottlenecks in service delivery.
Streamlining Health Insurance with an End-to-End Platform
Our client is a prominent brand and a leader in thought innovation within the global insurance industry. They partnered with us to develop a sophisticated end-to-end solution that fully supports their operations. The platform addresses system gaps, enables rapid deployment, and minimizes maintenance overhead, delivering a highly efficient and cost-effective solution tailored to their unique needs.
*The client is under NDA
Headcount
10 people (1 Project Manager, 1 Business, 2 Quality Assurances, 6 Developers)
Industries
Insurance
Products and Services
Insurance Platform
Timescales
Ongoing (Since July 2020)
Country
HongKong
The Challenge
The Solution
- Unified Systems: SmartDev created an insurance platform with seven integrated portals, resolving disconnected systems.
- Optimized Processes: A no-code builder streamlined product design and testing, cutting time and costs.
- Data Synchronization: Real-time syncing improved data flow, transparency, and the customer experience.
Technology Stacks
Microsoft.NET
Vue.JS
Microservices
Node.JS
MongoDB
Platform Core Features
Build Product
Build insurance products in a few days instead of months and without a single line of code with their patented drag-and-drop, no-code product builder.
Distribute Product
Grow your business by reaching new and existing customers across any channel – from direct, agent and broker distribution.
Manage Policies
Manage policies, renewals, endorsements, clients, and other processes in a digital way, enabling major cost savings and improved efficiency.
Manage Claims
Streamlines the entire claims lifecycle, reducing manual workload and increasing overall efficiency through an user-friendly platform.
Client Achievements
Flexible solutions
Modules quickly address gaps or provide tailored end-to-end improvements.
Reduces overhead
An off-the-shelf solution offering quick deployment and cost efficiency.
Maximum scalability
Open APIs, microservices, and a no-code builder enable seamless integration.
Get Started
Have a Project in Mind?
With SmartDev, you can find a range of fintech competencies to help you scope, design and build your ideal product or solution. Share your vision with us and we will get back to you the following working day. Our experts can help your business unlock potential and unleash innovation.
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