The Elite Health Club’s Digital Avatar: Virtual Greetings, Real Impressions

Proudly introducing The Elite Health Club's AI-powered Digital Avatar, developed in partnership with SmartDev to revolutionize client engagement. Faced with the challenges of creating an engaging yet cost-effective welcome for visitors, The Elite Health Club turned to SmartDev to elevate their client interaction process. By integrating advanced voice cloning, deepfake technology, and text-to-speech features, SmartDev created an immersive digital welcome experience - cost-effective, personalized, and delivered in just 7 days, seamlessly enhancing visitor interactions with the fitness club offline.
Headcount

3 Headcounts

(1 Front-end Developer,
1 DevOps Engineer,
1 AI Engineer)

Industries

Fitness & Healthcare

Products and Services

Digital Avatar

Timescales

7 days (October 2024)

Country

United Arab Emirates

Business Overview

A premium wellness brand known for its personalized services and high-end facilities was seeking a more engaging way to welcome visitors while maintaining operational efficiency. Relying on staff for client greetings proved costly and inconsistent, while traditional video production lacked scalability and flexibility.

To align with its luxury positioning and enhance the client experience, the company aimed to adopt a digital approach that could deliver personalized interactions without increasing overhead. This called for a modern, creative solution capable of balancing brand experience with cost-effectiveness and speed.

The challenge

The Elite Health Club, renowned for its luxury facilities and personalized wellness experiences, needed an efficient way to enhance client engagement while optimizing their operations. Employingstaff for client greetings was costly and impractical for full coverage, and producing welcome videos required extensive time and expertise. They urgently required a realistic, innovative digital solution—one that could engage visitors effectively, be easily deployed online, and reduce resource demands.

The solution

  • To effectively innovate the customer engagement process, SmartDev developed Digital Avatar. The solution leverages AWS cloud services for seamless deployment, along with text-to-speech, generative AI for voice cloning, and deepfake technology to deliver a realistic, brand-aligned digital greeting with natural expressions and lifelike audio.
  • This solution offers a cost-effective and scalable way to welcome clients at any time, ensuring a personalized, engaging experience without extra operational costs, and was completed by SmartDev in just seven days to meet the client’s urgent needs.

Technology Stacks

Google Vertex AI
Type Script
Amazon Web Services
OpenVoice
HeyGen API

Client Achievements

Cost-Effective and Scalable Welcome Experience

Utilizing text-to-speech technology, our Digital Avatar provides a consistent and natural-sounding audio experience, creating a scalable and efficient way to greet clients at any time without additional operational costs.

Personalized and Engaging Client Interaction

By incorporating voice cloning capabilities and deepfake technology, we crafted a realistic digital avatar that speaks in a custom, brand-aligned voice, offering an engaging welcome that closely mirrors face-to-face interactions.

Rapid Delivery Meeting Urgent Needs

Our solution fulfilled the client's urgent requirement, with SmartDev completing the entire project in just seven days. This rapid delivery ensured minimal delay in enhancing the customer experience, helping the client maintain their competitive edge.

Get Started

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