Build smarter, faster
and more resilient
manufacturing operations.

SmartDev develops and integrates scalable digital systems that improve production visibility, operational coordination, and the handling of quality and process exceptions.
See How It Works
Where Manufacturing Production Bottlenecks Begin

Production data exists.
Operational clarity does not.

Manufacturing teams often rely on disconnected systems, manual reporting, and reactive processes,
limiting their ability to identify issues and coordinate timely action.

Disconnected Production Systems

Operational data remains separated across machines, applications, spreadsheets, and legacy production platforms.

Our Solution

Connect production applications, operational data sources, ERP platforms, and monitoring systems through integration architecture.

Reactive Issue Management

Quality, equipment, and process problems are often addressed only after they disrupt production or affect output.

Our Solution

Create dashboards, alerts, and data pipelines that help teams identify anomalies and production issues earlier.

Manual Operational Reporting

Teams spend significant time collecting, reconciling, and preparing production information before decisions can be made.

Our Solution

Structure production records, quality documents, and operational reports to reduce repetitive preparation and reconciliation.

Inconsistent Exception Handling

Quality issues and production deviations follow informal processes, resulting in slow resolution and limited traceability.

Our Solution

Apply approved validation criteria, prepare exception cases, route them to accountable specialists, and retain supporting evidence.

Engineering Smarter,
More Resilient Manufacturing

SmartDev helps manufacturers automate operational workflows, connect fragmented systems, and modernize critical platforms for greater productivity, visibility, and resilience.

Smart Workflow Automation, Powered by NORA

NORA automates document-heavy and approval-intensive manufacturing workflows across production, maintenance, and compliance, reducing manual effort while keeping people in control.

Production Workflow Automation

Digitise work orders, production approvals, material requests, shift handovers, and exception routing across manufacturing operations.

Quality Exception Management

Capture quality findings, retrieve relevant context, apply approved criteria, and route exceptions for specialist review.

Maintenance Workflow Automation

Automate maintenance requests, incident prioritization, work-order assignment, and approvals using equipment history.

Supplier Documentation & Records

Extract and validate supplier information, identify missing records, and coordinate approval through quality teams.

Connected Manufacturing Data & Operational Intelligence

SmartDev connects data from machines, ERP, MES, warehouse systems, and business applications to create a unified operational view for faster and better-informed decisions.

Manufacturing System Integration

Connect machinery, sensors, MES, ERP, warehouse, quality, and maintenance systems through APIs and integration layers.

Real-Time Operational Dashboards

Provide real-time visibility into production, equipment status, quality performance, downtime, and operational bottlenecks.

Industrial Data Pipeline Development

Collect, process, and standardize high-volume machine and operational data for analytics, reporting, and AI applications.

Forecasting & Performance Analytics

Use real-time and historical data to improve demand forecasting, production planning, capacity, and performance optimization.

Modern Manufacturing Platforms Built for AI Operations

SmartDev modernises legacy manufacturing systems into secure, scalable, and integration-ready platforms that support automation, predictive intelligence, and future smart-factory initiatives.

Legacy Application Modernization

Rebuild outdated production, inventory, quality, and maintenance applications using scalable modern architectures.

Cloud & Infrastructure Enablement

Modernize infrastructure with cloud platforms, containerization, automated deployment, and resilient system design.

Predictive Maintenance Engineering

Develop data pipelines and AI models, detecting anomalies, predicting equipment failures, and supporting maintenance.

Industrial Cybersecurity & Data Protection

Secure production systems, production data, and cloud via access controls, monitoring, encryption, and governance.

Case Studies

Real-World Manufacturing Transformation

See how SmartDev helps manufacturers modernize legacy systems, connect operational data, automate manual workflows, and build AI-ready foundations for smarter, more resilient production.

Virtual Assistant System for The Foremost Swiss Building Tech Provider

2 Years | Building Provider
Challenge
Needed a kiosk system with a virtual assistant to manage rising meeting room demand, build interactive room availability features and accelerate delivery.
Solution
A virtual assistant system with EU-standard quality, provided by English-speaking teams, proactive requirement analysis, and rapid delivery to reduce workload.
Result
• 40% lower customer support workload
• 35% faster guest request handling
• 30% fewer manual service tasks
Awards & Recognition

Our achievements are celebrated by

renowned organizations worldwide.

From production data to operational control in manufacturing

Understand the Problem

Define the system, workflow, data sources, operational issue, and performance baseline.

Build or Industrialize

Integrate production systems, automate reporting, and establish controlled exception workflows.

Operate

Track performance, quality issues, system reliability, and operational outcomes.

Run & Evolve

One partner beyond go-live.

Choose the level of ongoing accountability that matches what SmartDev delivers from
one AI-enabled workflow to a broader AI system or your evolving software estate.

Workflow-scoped
NORA Operate & Optimize
Keeps one deployed AI-adoption workflow performing: quality, exceptions, cost, continuous improvement.
Quality & drift review​
Cost optimization
Incident management
System-scoped
Managed AI Services Deck
Keeps a broader productionized AI system running after Diagnose → Productionize → Operate — infrastructure and operations
Model / workflow monitoring​
Release readiness​
Governance & evidence​
Team-scoped
Managed Services (AMS)
Ongoing general engineering capacity for the client's product roadmap, not tied to any single AI feature or workflow.
Application maintenance​
Incident support​
Updates & releases​
Performance monitoring​
Capacity evolution​
Our Thinking

Explore insights, updates, and industry trends

from our team of experts.

AI in Investment Management: Use Cases, Governance, and Implementation Guide

AI in Investment Management: Use Cases, Governance, and Implementation Guide

TL;DR: AI in investment management operates across five workflow domains: research and idea generation, portfolio…
AI in Finance: Use Cases, Implementation, Governance, and Real-World Examples

AI in Finance: Use Cases, Implementation, Governance, and Real-World Examples

TL;DR: AI in finance is not one capability. Machine learning, generative AI, and agentic workflows…
When AI Gets Compliance Wrong: The Hidden Risk of Hallucination

When AI Gets Compliance Wrong: The Hidden Risk of Hallucination

TL, DR:  AI hallucination happens when a model states something false with total confidence, and in compliance…

Frequently Asked Questions

What clients ask us first

How do you protect our production data and intellectual property?

Every engagement runs under strict NDAs and access controls, with security built into the systems that touch your production data and IP from day one.

Will working with an outsourcing partner risk downtime on our production line?

No – changes are tested and rolled out with production continuity as the priority, so your line keeps running while systems are upgraded or integrated.

Can you work with our existing MES, ERP, or legacy shop-floor systems?

Yes – our engineers integrate with and build around your existing systems rather than requiring a full replacement.

Do your engineers actually understand manufacturing environments, or just general IT?

Our teams bring hands-on experience with industrial systems – MES, ERP, IoT, and plant-floor operations – not just generic software development.

How do we communicate and stay aligned with the team, especially across time zones?

Your team aligns to your working hours and existing tools — so coordination feels the same as working with an in-house team.

Can we start with one area, like cybersecurity or cloud, without a full IT overhaul?

Yes – every service can be engaged on its own or combined, so you can start where it matters most and expand as needed.

See what AI looks like when it’s built

Book a meeting with our experts

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